Gochee's Garage

Not a great experience for my first visit. Came in for an oil change and while there they let me know there was an oil leak. Great, glad they were able to catch it before the engine ran dry. Oil pressure sensor. Take off the passenger wheel and the sensor is right there. I was quoted over $300 for the repair. The part was $23 and with a jack I changed it in 10 minutes. I'm confused where the remaining $280 came from. On top of that the old sensor wasn't actually bad. It was indeed leaking but it was because it was loose. Something that was very apparent once looking at it and the tech should've seen. They seem to be okay at identifying the problem but extremely overpriced for the work. If it was an hour or two thing I could understand. I did it in 10-15 minutes in my driveway with a jack. On top of that when calling in for information on the part that was found to have issues I was given an attitude by the guy at the counter. It's always hard finding a mechanic that you can trust especially after moving to a new area. Personally I'm probably not going to be back.

Today go to did scheduled brake repair on my car. The work was done on time and on budget. Communication was excellent. Happy to recommend this car repair shop.

Monty, who works at the shop is by far the best technician I have ever dealt with in the last 25 years. He has fixed several of my cars including specialty jaguars when the Jaguar dealer could not fix them. He’s also a master ford and Lincoln tech. I highly recommend this shop especially Monty as your tech. I really don’t think there’s anything he can’t fix on a car. All around a great experience for the past 6 years with Gochees and Monty.

Update as of 12/29/25 Following the owner’s public response stating that he hoped to discuss this matter further and work toward a resolution, I sent a direct email to Mr. Gochee over two weeks ago. I have not received any response. Given the lack of follow-up despite that public commitment, I have filed a formal complaint with the New York State DMV so that a neutral third party can review the situation and find a resolution. I am updating this review to reflect not only the repair experience itself, but also the lack of follow-through afterward. Future customers should be aware that despite assurances made publicly, I was unable to get a response or resolution privately. Update as of 12/9/25 Thank you for your response. I have followed up with an email so we can work toward a resolution. For the sake of clarity for future customers, I want to outline the facts of what occurred: 1. I initially brought my car in because it would not start. The shop diagnosed the issue as a faulty fuel pump, and I paid $1,800 for that repair. 2. I was told the car was fully repaired. However, as soon as I started driving it home, the check engine light began blinking — indicating an active misfire. This serious issue was not present when I originally brought the car in. 3. When I returned the next business day, I was told the misfire was due to faulty spark plugs and was charged an additional $900. 4. Although both the shop and I agreed it was highly unlikely that the spark plugs failed coincidentally on the exact day the fuel pump was replaced, Gochee’s maintained that this was the case. They refused to acknowledge the possibility that something was missed in the initial diagnosis or that something may have occurred during the repair to cause the new issue. I look forward to finding a fair resolution and will update this review accordingly. Original post begins below. I brought my car in because it would not start. The shop diagnosed the issue as a faulty fuel pump and charged me about $1,800. After picking up the car, it immediately began running roughly, and the check engine light started blinking — symptoms that did not exist before the repair. I returned the vehicle the next business day. Instead of re-checking their work or considering that the new symptoms began immediately after the fuel pump job, they diagnosed a completely different issue (spark plugs) and charged me another $900. What was frustrating was being told, essentially, that these were “two separate problems,” that the timing was “just a coincidence,” and it was reasonable to pay full price for both repairs, even though the second issue only appeared after the first repair and was not caught during their initial diagnosis. I expect a repair shop to stand behind their work, especially when new problems appear right after a major repair. That didn’t happen here, and I want other customers to be aware of my experience. I understand the owner may reply by saying the repairs were unrelated and that the first repair “got the car running.” I can only share my actual experience: the car developed new symptoms immediately after the repair, and I was charged full price twice. I cannot recommend this shop, and I encourage you to go elsewhere.

I really appreciate the attention to detail when I bring my car in. They never try to over sell me and always do just what's necessary. When there is a repair due, Harry's team is awesome about presenting various repair and service options and giving realistic ideas of cost and time. I brought my car in for an oil change today at 9am and they were fantastic. They took it right in, and it was done quickly. I was back home for my business meeting at 10am. I feel confident bringing my car there for service because I know it'll be done right, and with absolute best mechanics around. Shout out to Eric at the front desk who manages a huge workload but always makes me feel right at home and takes care of business quickly.