Parise's Auto & Towing Inc.

Not very comfortable looking. The "waiting area" appeared to have been rather rated unfortunately as of my most recent visit (which can be seen from outside). Edit: About a year or two later I called to have an oil change done, but was declined due to the above review.

Car engine seized on Friday evening coming off the interstate and we called this company. Not only did they take care of getting the vehicle to a service station, they made certain we were transported to a warm hotel. Very much appreciated as a winter storm was passing through! We were so pleased with their service that we called them the following day to take the vehicle to a certified dealership in a neighboring town the following day (turns out it may be a warranty issue). Thanks for taking care of us.

Price gouger. Out of state car broke down in Batavia, and insurance company towed to nearby Parise's Auto. Parise's can't fix, but wanted $125 to tow 1/2 mile down the road to a competent auto repair shop. No concern or care for my daughter, and threatened storage fees if not taken care of.

Horrible customer service. Needed a tow, my father in law was going to pay over the phone, was given a yes when I first called when I spoke with a sweet lady on the phone and when I called back was told No by the rude guy on the phone. They mentioned the first phone call that they were going home in 8 minutes so this was clearly just a lack of work ethic and laziness. Called another place and they helped us out for HALF THE COST this place quoted us. I’m all for customer service and kindness! Thank god there’s still decent people out there!

Friendly and fast service! Price was reasonable for the time and distance involved. I hope to never need a tow again, but if I do I’ll gladly use Parise’s again.