Fenix Parts Batavia

The Fenix store is no longer located in this building, and they never updated their website. I drove an hour in a snowstorm to get there. PLEASE DONT GO

The location is no longer located in this building. I called, reached different people, each time & then don't seem to understand the questions & unable to get a direct answer. The phone # goes to their Palmyra, NY location, don't even know if that's a live location or not. Since location is not in Batavia I asked to have shipped to my house. They basically said they can't do that. Don't know why, couldn't get an answer. The phone choices have a selection for a private owner as oppose to a collision shop, etc. Beyond frustrating.

they keep hanging up phone before they even pick up the phone, my first time calling this location for parts.

Jerry always comes through and assists me with what I am looking for when it comes to car parts! Thank you, Jerry!

I called the main store and asked about Ford Branco body parts they said yes we have them but the lady who works there was new and she doesn't know to look for the prices , I called 5 minutes after and talked with someone else I asked him same question he said we don’t have any body Parts for Branco so I confused if they have or not . They are Not helpful and the guy just want to hung the phone up .