Great Bear Auto Center

10/10 — highly recommend this shop! John helped me with my NYS inspection and was beyond honest, which is rare these days. He didn’t try to upsell me or take advantage—he was upfront about everything. He let me know I’ll need tires soon but made it clear I’m not there yet, and even knew exactly when my current tires were replaced -mind you I had the tires replaced with another shop in 2022 in Suffolk County! That level of transparency and integrity speaks volumes. I’ll be coming here for all my vehicle repairs and maintenance from now on.

I had a positive Inspection experience here. I regularly service my car at Hyundai so I am very aware of any potential repairs with my vehicle. These folks including the owner were in my opinion honest. I recently had an experience elsewhere during an routine oil change that claimed I needed certain work done that Hyundai did not identify as an issue. I will keep this facility in mind for future work.

I've been going here for over a decade. I have never been steered wrong. There have been plenty of times when I went in for something and they told me if I went to the dealership, I could get it for free. Honesty like that is hard to come by. Make this place your local mechanic.

Went for New York inspection and they failed my vehicle because of one tire they felt needed to be replaced and new windshield wipers. All because they sell tires and wanted to make more money. Also, they never told me i failed inspection at location, all they said was everything was good but i needed to replace a tire but they never said i failed. They let me leave thinking all was good, i ended up with a ticket on my car when i noticed i didn't have a new inspection sticker. i thought based on conversation with them i passed and just needed to replace a tire in the future. The owner took no responsibility and asked if i wanted to replace a tire or go elsewhere. Terrible experience cares more about up selling then doing right by people . Yes, i will go elsewhere all others should too.

Great Work, Honest and Thorough. Highly Recommended. We live nearby and they just did an inspection on our truck, a Lincoln Navigator. The car passed inspection and needed rear brake light assembly, tie rod end and an oil change. They saved us about 100 dollars by changing the light bulbs instead of selling us the whole assembly. Friendly, knowledgeable, quality parts and fast service... We will definitely bring our truck back. They don't try to sell you unnecessary work and give you choices and are very helpful. Thanks again guys!!!