Roberts Auto Service

Highly recommend Roberts Auto to anyone! We had such a wonderful experience with having our trucks transmission fixed. Multiple garages couldn't figure out what was wrong with our transmission but Roberts Auto did and they got us in right away, got it fixed in a timely manner and offered us a courtesy vehicle! From regular maintenance to diagnosing and fixing our problem Roberts Auto will always be our go to! Just ask for Heidi and she will make sure your in good hands :)

I came to Roberts Auto Service today after a stressful morning at another shop, and I have to say the experience here was night and day. I brought my 2017 Nissan Rogue in for a brake evaluation after dealing with recurring squealing issues. Not only did the team at Roberts perform a thorough inspection, they identified additional problems the other shop had completely missed — including a worn front control arm and a deteriorating rear brake hose, both of which are genuine safety concerns. What really stood out was their honesty and willingness to work with me. When I explained that I had already spent a significant amount at another shop and couldn't afford the full estimate, they didn't brush me off or stick rigidly to the price. They worked with me to bring the bill down to something manageable without compromising the quality of the repair. The team was transparent throughout — showing me exactly what was wrong, explaining why each repair was necessary, and making sure I understood what was being done to my vehicle. That kind of transparency is rare and genuinely appreciated. My car now drives significantly better and I finally feel safe on the road. After years of dealing with the same recurring brake issue at other shops, Roberts actually got to the root of the problem. Highly recommend Roberts Auto Service to anyone in the Lebanon area looking for honest, thorough, and fair car repair. I'll definitely be back.

As a student on a tight budget, I recently had one of the most stressful car experiences of my life — and Roberts turned it completely around. It started at the dealership, where I was handed a $4000 repair and maintenance quote, including $1,600 to replace my rear brake line, flagged as "needs immediate attention." As someone who relies on this car daily and can't afford unexpected major expenses, I was both scared and overwhelmed. My mentor recommended Roberts to me, and I'm so glad I listened. From the moment I first walked in, Heidi and Nathan at the front desk made me feel genuinely heard. They were warm, patient, and took the time to fully understand my situation before anything else. Then came Ray. He listened carefully to my situations, walked me out to my car and showed me exactly what he was looking at. He explained clearly that while there was some surface rust on the rear brake line, there was no internal corrosion or structural damage requiring replacement — in his 40 years of experience, this just needed lubrication and monitoring. He also committed to keeping a close eye on it at my next visit, and assured me that if replacement ever becomes truly necessary, he could do it for under $1,000. Total charge in the end for the inspection and lubrication: $52. What Roberts gave me wasn't just a fair price — it was transparency, education, and peace of mind. They treated me like a person, not a transaction. In a world where it's easy to take advantage of someone who doesn't know cars, they chose honesty instead. This shop has clearly been a trusted part of this community for decades, and after this experience, I completely understand why. I'll be coming back for all my future maintenance without hesitation. Thank you Ray, Heidi and Nathan — you have a customer for life.

Incredible experience here. Car broke down while I was passing through. Needed a major fix on new years even and they fixed it right up for me. While waiting I saw over a dozen people come through from locales to travelers like me. I saw them shuttle locals to there house and back while repairs were being done. The frount desk staff is incredibly so very knowledgeable exsplaned everything to clients here. They deal with everything water pumps oil changes tire rotation engine maintance and more. Best part is they test drive your car before you leave to make sure everything is is working order. I wish I lived around here because this would 100% become my go to mechanic fair prices, friendly people, and so efficient love this place.

I went to Roberts because one of my license plate screws was too hard to remove. Ray and Sofia helped me with it. Ray is very experienced — he asked Sofia to heat the screw a little, and that loosened it right away. ChatGPT had suggested many other solutions, but not heating the screw. Ray’s real-world experience was superior to AI in this case. Sofia was also very kind and helpful. As a very young woman working in this field, she must truly enjoy what she does. I wish her a bright future.