Auto Care Plus Tire & Service

Dupont's, now Auto Care Plus, diagnosed the source of my wheel noise easily, and completed the job quickly. I have been trusting this company with our family cars since 2002. I always feel like one of the family when I am there, and feel their prices are fair. They offer a free "taxi" service if you live or work in the area to get to work (or home) and back when you choose to drop your car off for the day. Super convenient! I've never had to wait long for this service, and enjoy the company of the gentlemen who drives the transport van. Thank you, Dupont's/Auto Care Plus!

Jackie, Dan and the rest of the team there at DuPont’s Auto were wonderful to work with. I went there to get a nail in my tire fixed from all the construction in Dover. They found a second one in one of the other tires! They were so efficient, friendly and so helpful! Highly recommend them for services! Give them a call!

I took my 15 year old car to DuPont knowing it needed major repairs. I had always had repairs done by the dealership prior to this visit. From the moment I enter the DuPont office I was treated respectfully even though I didn’t have an appointment. I was told I could leave my car and they would look at it. They graciously offered a ride home and the reassurance they would also pick me up. Laterthat I got a call from Jordan ( Service Manager). He broke down all the crucial repairs my car needed. He took his time to educate me on the why it was important, how it would be done, and a time frame as to when the repairs would be completed. I was also sent an email with the same information and videos with details. Jordan kept me informed every step of the way. He was patience and knowledge. The happy ending was my car was fixed and came in under the estimate. I highly recommend DuPont and especially Jordan. Judith Slonka

I had a terrible experience at Dupont’s Service Center. They failed my inspection and told me I needed to replace both my inner and outer tie rods, and that I’d need an alignment afterward. Their quote? $1,165.16. I knew immediately something didn’t feel right. Thankfully, I booked a second opinion with JDR Automotive in Rochester. They were able to replace both tie rods and do an alignment for $280 total. They saved me $885 compared to Dupont’s quote. On top of that, they even offered to give me an inspection sticker at no charge just to save me the hassle of going back to Dupont’s. Dupont’s markets themselves as a family-owned business that treats customers like family, but based on my experience, that couldn’t be further from the truth. I left feeling taken advantage of, and I absolutely would not recommend them to anyone.

Reputable repair shop. Bill was on the low end of the quote given. Always happy with their work. The loaner car was very helpful. Best garage I have found since moving to the east over two years ago.