Woodhouse Complete Auto Service

I stopped in at this Woodhouse service center Apr 25th, 2026 to price an oil change on my 2025 Bronco. Great advice on synthetic oil, and was able to get a teriffic price, too. Bryce and Elijah were professional, yet fun to deal with, and they made me feel appreciated. Pretty rare these days. Huge waiting area to use your lap top or get some coffee while watching some tv. NO sales pressure. Immaculate shop. Great price. I don't put on a ton of miles each year, but I'll definitely be back again soon! - Thanks guys!

Super helpful- so appreciative. My car was in the Lowe’s parking lot and wouldn’t start. I called over to Woodhouse auto service and they sent a tech, Steven, with a jump box at no charge. Steven was extremely friendly and helpful. They saved the day! Thank you so much. I’ll be back for a service appointment

Got Premium car wash and my car looks as dirty afterwards, when it dried, as when I came in. I did contact Woodhouse and someone was to call me back but it’s been 3 days. I don’t like being scammed and this car wash feels like it.

I have been a repeat customer over the last 18 years with the same vehicle. The large majority of repairs (probably around 80%+) at shops have been done here. Mostly including suspension, brakes, fluid changes, the usual. However, it appears their quality has taken a nosedive in recent years. $6,200 wasted. TL;DR: Cutting exhaust without permission, requiring replacement. Repaired exhaust had bad welds and collided with the bumper making awful noises and they dented the muffler. Techs did not reinstall several bolts, or tighten bolts to spec as transmission was loose. This threatens my safety as well as others on the road. Front desk representatives were either condescending or lacked attentiveness when pointing out issues with their own repairs. On September 18th 2024 I went in to see if they could diagnose and fix an oil leak. I suspected the rear main seal & upper oil pan gasket (see work order picture). Both of these have never been replaced in the vehicle's life span. This was a job they said they could do, and quoted me a few hundred dollars less than other shops. The total bill was $4550. When they started working on disassembling the vehicle to replace those seals I got a call saying that they had to cut the sections of the exhaust near the transmission to make room for the repair. This forced me to pay to replace this section of the exhaust. Later I received another call, saying that the upper oil pan gasket was fine and it was just the rear main seal that was leaking. So I agreed to have them just fix the rear main seal. When I received the vehicle, I noticed a noise and found that after the install of the 2 catalytic converter exhaust sections that the tailpipe was no longer properly aligned and was colliding with my metal bumper making a really annoying sound and the muffler was dented. (See pic) The welds were uneven, splotchy, amateur level welds. 3 Bolts were also missing from fender liners to secure the fuse box. It clearly shows they don't care about the quality of their work. Two months and ~340 miles later, I looked under the vehicle and discovered oil leaking from the same location as before the repair (See pic). I informed them again of the issue, had a technician come and verify it was leaking as I would be doing my yearly anti-rust undercoating (fluid film) which would hide the oil leak and told them I would be back to have it fixed at a later date. Fast forward to April 7th when I could finally get it looked at a second time. I was told that if it was not the rear main seal I would be on the hook for $1600 more and that they would fix exhaust alignment. After disassembly I was told that it was not the rear main seal and was indeed the upper oil pan gasket. They said that they were not equipped to repair the gasket even though the first time around they said they could. Given that both seals were the original to the 27 year old vehicle, I find it highly unlikely that the upper oil pan gasket failed roughly 340 miles after the repair to the rear main seal. I believe it is more likely that it was also leaking during the initial repair. When speaking on the phone with one of their representatives, they were condescending and insulted my intelligence. When I finally received the vehicle back, and paid the $1600, I discovered that in order to fix the exhaust alignment they once again cut the exhaust, then welded it back together with something that looks similar to JB weld (See Pic). I also discovered that they did not fully tighten the bolts that secure the transmission mount to the frame (see video) and could turn them with my hand. This is such a dangerous oversight that threatened not just my safety, but the safety of others on the road. In the end, after 18 years, I will never be returning to this shop again. I would not be able to trust them ever again with my most recent experiences. I care deeply about my vehicle and it is really sentimental to me. They very clearly did not treat me or my vehicle with the same level of care I expect.

Really great (and quick) experience. I got my oil changed and tires rotated in less than 45 minutes. I also appreciate the detailed rundown of what my Jeep will need in the near future. Fantastic service!