Victory Auto Repair

When I was in the shop they made it seem like they were professional and could fix my jeep with no problem. So they called back 9 days later and tell me the job will be to complicated her husband told me if he couldn’t find my after market parts he could get the original parts and fix it 9 days later his wife calls back and says they can’t move forward with the job because the job will be to complicated what “PROFESSIONAL” mechanics tell you a job will be to complicated your supposed to be professionals sounds like to me it’s just a bunch of street mechanics working in a shop 0/10 I would not recommend find a shop that’s real professionals I’m very disappointed and that is very UNPROFESSIONAL of them…… and I just talked to my insurance they never had a claim open on my jeep they never even contacted them about a claim smh people do not let these people play with you or your vehicle this is a sad place of business just pitiful ……TOOK MY CAR TO ANOTHER MECHANIC A REAL PROFESSIONAL ONE AND THEY FIXED MY VEHICLE WITH NO ISSUES WARRANTY COVERED EVERYTHING AND THE ISSUES VICTORY AUTO REPAIR TOLD ME IT WAS IT WASNT EVEN THE ISSUE I STAND FIRM ON WHAT I SAID DO NOT TAKE YOUR VEHICLE TO VICTORY AUTO REPAIR

Great place to go they explained everything keep all parts to show you had bad experience with two other places all my car needed was oil change and a oil filter and a few other items but fair reasonable and works with you

I've given these people, $4400.00 for an engine swap $1700.00 for a rack and pinion job and $1938.00 for fuel pump, fuel pressure sensor an crank case whatever an I was back there AGAIN today with a diesel leaking out of my truck. Now, it's my fuel rail gasket so they say, kept my truck for a month, "very nice people" but the ability to repair an timeliness is unacceptable.. I'm not HAPPY, nor will I bring my vehicles back to them

I would give them zero stars if possible. They have had our car for 6 weeks and have not done anything to fix it except lie about saying they would fix it. The car is under warranty and when we verified with the warranty company that the next steps have been approved we found out they were approved on 11/18. Today is 12/17 and nothing has been done. When we attempted to move the car to a different service provider they would not release it. I would never take my car here again and would never recommend anyone else take their car here.

Went here because they were on the list for our warranty but will not be returning for any future needs. Zero communication and did unapproved repair! Verified multiple times that my repair would only take one day, even dropped off the afternoon before the scheduled day. They never called to update me on what they found even after I called them in afternoon to check in they said they didn’t know yet. 15 min before closing while on my way to pick up I call multiple times and finally get someone to pick up the phone and they say it won’t be ready due to WiFi issues in the shop. The three times we’d been inside they had complained of WiFi issues each time. When I pick up the vehicle the receipt dates repairs were approved at 3:06pm even though they never called me to get that approval. So I paid an additional $180 for a repair I didn’t approved and would have done myself for $30. Communication is absolutely terrible!