Auto Trans Matic Inc.

I took my C4 transmission to auto trans. Matic got the transmission back, put it in the car filled it with fluid. Every gasket on the transmission was leaking. Took it out on the road for the first time transmission blew up took it to Omaha transmission and they say that it doesn’t even look like it’s been rebuilt. I wouldn’t take another transmission to this guy ever again.

I had issues with the 4WD working in my Lincoln Navigator. Auto Trans Matic got it fixed. Costs were reasonable, and they guaranteed their work. I am very pleased and have recommended them several times to friends.

We were referred to Auto Trans Matic by a coworker. We were given an initial time line of 2 weeks for a new installed transmission. Unfortunately, it was in January and there were some delays in shipping. We got our car back 5 weeks later, which was very frustrating to begin with. After driving the vehicle for about 2 months it started jerking forward when the auto start/stop would kick in after being stopped at a stop light. I called the office and let them know what was going on and they said to bring it in. We dropped it off and got a call a few days later saying they couldn’t get the car to do what I was saying it was doing and that it wasn’t related to the transmission. We picked it back up and continued to have the same issue. A month or two later the car started to make a loud noise when idling. We were disappointed with the work done here so we took the car to another mechanic. They told us it was related to the transmission and recommended we take it back to ATM since it was under warranty. We took it back to ATM and they did fixed the issue. Coincidentally, the issue with the jerkiness after restarting, stopped after this fix. When we got the car back the 3rd time the AC did not work. I did some research (I am very naive to cars) and sources said that sometimes the AC needs to be disconnected to access the transmission so an AC recharge is usually necessary. We paid $30 for a recharge and now the AC works. I assume they forgot to recharge the AC once they put the car back together. We also noticed a crack in the windshield after the car was returned to us. There was a decent sized chunk of glass missing at the bottom of the windshield. I can’t say this happened at ATM but it doesn’t appear to be from a rock/debris from driving. I tried calling the office to discuss my concerns and frustrations, but no one will answer the phone. I called today at 10:45am. No answer. The answering machine has an old message about March 22nd office hours. I didn’t leave a message, but may try to call again. Hoping this review gives ATM an idea of my frustrations and maybe they will consider making some changes.

Older suburban had problem with the torque converter lockup. They repaired the transmission and it is as new again. Cost was reasonable and unlike others they did not try to sell me a new transmission for 1000’s of dollars. Happy Camper!

I've used Chevy and Roger to have a TH350 transmission rebuilt as well as to get regular transmission flushes in my family vehicles. Always prompt, courteous and great work done. Highly recommend this local business over any national chain.