Hayes Auto Repair

I had an excellent experience with this auto repair shop. They were able to get me in immediately, even though my car was in really rough shape and barely drivable. From the moment I arrived, the staff was incredibly kind, genuine, and understanding of my situation. It was clear they truly cared about helping me rather than just rushing through another job. What really stood out was how quickly and efficiently they worked—they had my car repaired and back on the road in about 30 minutes. On top of that, their pricing was very reasonable, which made a stressful situation much easier to handle. It’s not often you find a shop that is this honest, fair, and compassionate. I would absolutely recommend them to anyone in need of reliable auto service.

Buyer be aware. I just went to look at the 2012 Cadillac srx that they have listed on Facebook. I always have my cars inspected by a mechanic before I buy so before I went to look at it ( I knew the car was located at 22 and Hayes is what it said on Facebook) I looked for a mechanic close by that I could take it to. So hayes auto was right there so I called them to ask if I could bring a car in for inspection. He asked me what kind of car and the mileage and how much I was thinking of paying for it. I told him a 2012 Cadillac srx with around 175000 Miles and it was $4000. Whoever I was talking to said that's a good deal you should jump on it. I asked if he could inspect it for me and he said oh you should ask them for like a 3 month warranty so that way you don't have to worry about it breaking down. This person was talking out of an inspection. So low and behold when I drove out to look at the Cadillac it was parked in the lot right there by hayes auto. So I already knew that something was up with this car. So Jay takes me out to the parking lot to look at it but he stopped and asked me about a deposit or if I was buying it today. I sad well I need to see it first and take it for a test drive before talking finances. He got pissed off and then didn't want to show it to me and told me that I was wasting his time. REALLy!!! He was rude and disrespectful and pushy. So obviously there's something wrong with the car and I just got lucky and realized that the person at hayes auto is the person selling the Cadillac. Do not trust these people. He already pulled the post for the car on Facebook or he blocked me.

Amelio was super nice and friendly. He really looked out for me. Thank you for the car repair. You turned a frustrating day to a better day. Thanks again!

I've been coming here since I moved to the area almost 4 years ago. They do right by you, and even work with you as much as they can when repair costs are more than expected. We like them so much, we've bought our last two vehicles from the owner's car lot nearby. I'd bring any vehicle not under dealer warranty here!

They over charge on everything. I had a part replaced that should have taken an hours worth of work. They charged 3 hours and the part was $105 from the dealer, $40 from Autozone and they upcharged it to $280. I checked with three other shops and they agreed I was over charged for the work I had done. I brought this to their attention and they didn’t even deny it. They said they had to pay the bills. I’m never going back.