Franklin Auto Service

Stopped into Franklin Auto Repair while traveling through Marietta with an issue on my catalytic converter. Dan, Elvin, and Khan got me taken care of and back on the road fast. What I appreciated most was that Dan was upfront from the beginning. He explained the best-case, middle-case, and worst-case scenarios so I knew what I was dealing with before any work started. No surprises, no guessing, and no unrealistic promises. Just straight answers. Elvin and Khan took a look at it, put their heads together, and got the issue fixed. They worked efficiently, the repair was done right, and they got me back on the road a lot quicker than I expected. As someone passing through town, it's easy to worry about getting stuck somewhere or being told you need a bunch of extra work. That wasn't the case here. They identified the problem, fixed it, and got me moving again. Good people, solid work, and a straightforward experience. I'd recommend them to anyone needing automotive work in the Marietta area.

Best of the best!!!! Wonderful service fair prices and they will bend over backwards to make you happy!!!!! Darrell marx the owner is terrific!!! Fsmily owned and the work is incredible. So rare to have a gas station and auto repsir right in downtown Franklin. Leave your car get a loaner!!!!! Cant ask for more!!!❤️❤️❤️🙏🙏🙏

I brought my car in, they said it was the fuel pump and it’ll take 3-4 days. I call on day 4, they say tomorrow and they’ll call when done. Never got a call, my car ended up being with them through the weekend. Long story short, they had my car for almost 2 weeks. I would’ve have cared they had it so long if they were honest with me about time expectations from the start. I get my car back and after a few days I use the trunk and find an entire fuse box still ripped out of its place and instructions sitting next to it. They didn’t even give me my car back fully put back together from the work they did on it. It now sounds like there’s a fan running with the engine-onto the next one I guess. Worse mechanic I’ve been to.

I am extremely happy with the service I received from Franklin Auto Service. I wont give a long dissertation on my situation. However, I will simply say that you can trust them, their pricing is fair and their automotive knowledge is top tier. I'll never go anywhere else.

Franklin is the go-to for servicing an out-of-warranty vehicle. They are very professional with clean estimates and no b.s. It's hard to find good service in this day and age, but these guys offer it in spades. (I think they must also be the candy & gum shop of choice for the town's kids because their counter selection is incredible! 😂)