Tel-Ford Services

The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification—the bare minimum for safety—yet charges more than ASE-certified professionals, while delivering way below substandard service. I was so surprised by the fraudulent behavior of the over the counter staff, specifically the old man and his son Mohammad, engaged in what I consider to be deceitful behavior and their business practices are steeped in lies and dishonesty at this so-called Tel Ford Service mechanic shop. I initially visited their shop for a simple fuel pump replacement, a task that should have been straightforward. However, they deliberately sabotaged the brand-new part I had personally purchased, forcing me to buy an identical one from them at an exorbitant $567 markup. To add insult to injury, they charged me an additional $300 in labor fees. The old man initially promised to source a superior pump directly from the manufacturer, with the expectation of improved quality justifying the higher price. However, it became clear that he had simply ordered the same Napa Auto Parts pump that I had originally provided (the one he had vandalized). When confronted, he refused to speak with me directly, instead sending his son as an intermediary to feign ignorance. In the end, I was swindled out of over $860 beyond the original estimate. I think this mechanic shop is a den of thieves, and I urge others to avoid them at all costs. Few days later, I had to revisit them for a rattling sound came from the area supposedly repaired part, well within their work warranty. His son then had the audacity to suggest a $75 diagnosis fee, with no acknowledgment of their own error. The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification—the bare minimum for safety—yet charges more than ASE-certified professionals, while delivering below substandard service.

I went in today because my wheel well cover fell off. The guys in the shop were cheerful, attentive, and had me back on the road for a very fair price in the time it took me to play a level of Candy Crush. This shop is top tier!

Drove into get breaks done, and Moe and the team did a amazing job, in & out in about 1 hour with a full shop

Honest, Reliable, and Fair – The Best Auto Shop in Town! A few months ago, I was referred to Telford Service Repair (Moe & his team) after my Ford Explorer continued having issues even after visiting a dealership. From the start, Moe stood out—he educated me without pushing unnecessary services and gave me a straight diagnosis: I needed a new engine. His transparency and professionalism were refreshing. Fast forward, I bought a new truck, and once again, Moe and his team delivered exceptional service. Even when Moe stepped out, his crew handled my brake service efficiently, ensuring I was back on the road quickly. Unlike another local shop in Redford, MI, that used cheap parts and forced me to return, Moe got it right the first time—quality work at a fair price. I also want to thank him for helping my mother with her Ford Taurus. Some shops take advantage of women, but not Moe. He accurately diagnosed her U-joint issue, fixed it without upselling, and charged a reasonable price. We need more honest, trustworthy shops like this! If you're tired of being overcharged or given the runaround, go to Telford Service Repair. Moe and his team are dependable, skilled, and genuinely care about their customers. I’ll always recommend them and will be a loyal customer for years to come. Thank you, Moe & Team! 🙌🏽

Best shop in the state. I honestly came in pissed and upset that my car was running wrong, here I am giving a 5 star review. This is how a shop is supposed to run. Honest and taking baby steps, not 5 million dollar fix off the bat.