JB Auto CARE

I had an excellent experience with JB auto care. From start to finish, the customer service was outstanding. They took the time to clearly explain the issue with my vehicle, kept me informed throughout the repair process, and communicated every step along the way. The work was completed professionally and on schedule, and I appreciated their honesty and attention to detail. It’s refreshing to find a mechanic who is knowledgeable, trustworthy, and genuinely cares about their customers. I would highly recommend them to anyone looking for quality automotive service and great communication.

I had my car maintenance and multipoint inspection (free of charge!) done with Jack and had an amazing experience! I appreciated how soon Jack notified me on what required immediate attention. I also appreciated the detailed videos and motor visuals that helped me clearly understand what was going on with my car. Jack was very accommodating and even offered loaner options so I could get to work safely while my car was being repaired. Will definitely be coming back here again!

I happened to be in that area so I popped into JB Auto Care to get an inspection sticker for a 2023 Subaru Legacy that I just bought and registered a week before. My mother used to get her inspections done there years ago and I remember JB as a little service center/gas station, but this place has undergone a massive expansion and I almost thought I pulled into the wrong place. It was after 3P when I got there (I was thinking the inspection would be a quick service and that it wouldn't be too late to just drop in). I was greeted by a fellow who - if I remember correctly - was named Joe. He was extremely welcoming and helpful. When I bought the car I was already aware that I was going to need new tires very soon and that the breaks were going to need attention. In turns out that the tires were in worse shape than I thought and that the car was not going to pass inspection because of the state of them. They also flagged also flagged the issue with the rear breaks - which I'll have to address before then end of this year. Because JB Auto is now a full service center, they actually do tires and suggested mid-price range all-weather tires that they had in stock and despite that late hour, Joe assured me they could do the tires, alignment, oil change, inspection, that afternoon/evening. And the total cost came in well under what I had budgeted for the tires alone. All of this did not take long. Joe dropped me off at the Shipyard area, as I had errands to run and then another JB associate retrieved me once the car was finished. I'm so impressed by this whole experience. To say they go above and beyond is an understatement and I highly recommend JB Auto to anyone needing comprehensive auto services.

Great service. They do what you wish everyone would do.... treat you like a customer not a paycheck. They do an amazing job of telling you what needs to be done and what issue need to be monitored. If you are in the Weymouth area, with car issues, I highly recommend starting with them. My point of contact, Christian, was very personable, and did an excellent job explaining everything that was needed.

JB Auto and Jack, Paul and the crew are great! My car had major repairs done and they went above and beyond getting the repairs done while also making sure I had a loaner car while repairs were happening to my car. They updated me daily with progress on my repairs and I couldn’t be more happier with the repairs and how they treated me as a loyal customer! JB Auto is the champion of car care in the south shore! Nothing beats JB Auto and I suggest anyone who needs repairs done goes to JB Auto they are honest, transparent and provide top quality customer service! Thank you JB Auto.