Rt 138 Auto Center

Needed a new SUV after a tree fell on mine in December. I spent about a month looking for exactly what I wanted, and it was here. I reached out about availability, and Matt came in the next day outside of his scheduled hours to help me and my family. I’ve had my Toyota for 3 months now, and it’s one of the best decisions I’ve ever made. Thank you, Matt and crew!

WARNING TO ALL NEW CUSTOMERS! Don’t write a review as soon as you sign the papers! They pressured us to and we regret writing nice ones because after we left with the car, things went down hill. They are so shady and gave us our Jeep with 4 bald tires and their mechanic they use gave us a valid sticker which is illegal. Sarah messed up our paperwork and my insurance went straight into cancellation. Sarah dragged her feet on fixing the issue then got mad at us for getting upset. Then we had an issue within the dealership warranty. I had my mechanic check it out first which was bad engine coils. 138 told us they’d have to fix it and they produced a sketchy invoice and they wouldn’t tell me who fixed our Jeep. We stuck up for ourselves and when they got caught in lies Sarah tried to bail and stop fixing the issue she caused! The messages we have are embarrassing on their part and it’s pathetic how they speak with customers once deal is done. Complete 180!! Mark the owner completely stopped talking to us and wouldn’t even look at us when we came in. Mark and Sarah are both pieces of trash and aren’t good people. We just had to pay $1,200 to fix the engine coils (the original issue) and we haven’t even had the car for a year. GO ELSEWHERE PLEASE! We don’t want anyone else to have to deal with these 2 scumbags. They try to justify their actions. Sarah, don’t make me put you on blast, I still have all the messages. It’s in your best interest not to even respond to this. What place responds to bad reviews with explanations instead of apologizing?!

Don’t buy a car at 138 auto center . I’ve owned my Nissan Altima for two. Months and all kinds of issues have come up so far . They order a 7 year old battery I had to replace and tires had too much wear on them already . My exhaust system also has a hole in it to be repaired . The warranty they offer is forced and good luck getting the warranty from the company . I won’t buy a car from this place ever again so beware of buyer with 138 auto center . If you want a reliable car without issues don’t buy here. The owner is shady and will only repair what they have to sell the vehicles, more then likely you will have repairs soon after

I have had nothing but positive experiences with this facility. Ghazi and Matt are both world class and treat me like I am their only customer when I am there no matter how busy they are. They have gone above and beyond for me every time I have brought my car in there for service and I will continue to do so. They always try to find a way to keep everything reasonable with prices and they will always try to go over every possible option so that way you can make the right decision. I would highly recommend servicing or purchasing a vehicle from this facility as they are just completely world class

Very pleased with the service I received here. The guys were very honest and helpful when I picked out my car. When I came back with a problem they addressed and solved my issue promptly. They were well versed in the car buying process which made my experience stress free! I Highly recommend buying a car at this reputable establishment.