I brought a Mercedes-Benz CL550 to Import AutoWerks for a pre-purchase inspection, and I’m very glad I did. They explained the process, timing, and cost clearly from the beginning. The inspection was extremely thorough, and they provided detailed findings, photos, explanations, and even a rough estimate of what the repairs would cost. I may not be happy with the result because I really liked the car and ended up not buying it, but I’m very happy with the service. Their honesty probably saved me $12,500 and prevented me from buying a car with a long list of serious problems. They could have easily viewed it as an opportunity to gain a customer and take on a lot of future repair work, but instead they gave me a completely honest recommendation. Professional, transparent, knowledgeable, and genuinely looking out for the customer. Highly recommended for a pre-purchase inspection.
View on GoogleImport Autowerks
Mechanic in Quincy, MA
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About This Shop
A trusted independent automotive service facility in Quincy, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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What a great service shop! Very comfortable atmosphere and owners are very engaging in conversation and knowledge about my car. Shop gave me some advice last year that saved me big money from the dealership. Came back to them this year and they went front to back with the car, discussed needed repairs. They only did what was necessary and I had absolutely no issues with the repair cost! Great guys to work with!
View on GoogleI could not be more grateful for having these men in my car’s life. It’s hard to imagine how lucky I feel when I have to make a “car” decision. I’ve lived through condescending dealers and service “experts” where I could never feel comfortable. Import Autowerks welcomes the work. Makes me, the customer, feel important to the business and provide excellent service to my car.
View on Google"I had a great experience here. The staff was incredibly honest and didn't pressure me into anything. They laid out all the necessary work and let me decide which repairs were the most important to tackle first for my car. It's rare to find a shop that respects your budget and priorities like that—highly recommended!"
View on GoogleAbsolutely, positively the best BMW repair specialist in the area. I have two BMW”s that I bought new. Once they were out of factory warranty I tried many other independent BMW repair shops. None of those other shops come close to the top notch service provided by the team at Import Autowerks. Friendly, fair, highly skilled professionals that get it right every time.
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