Dave’s Auto did a state annual inspection for my car in April, and the car failed inspection. I then had a 60-day period to have it reinspected at the same location for free, or be required to pay again for a new inspection. Because it was not initially clear what code was causing the check engine light, I had to drive the car long distances after each repair was made, until eventually the check engine light stayed off. I called Dave’s Auto each morning to ask for help with diagnosing and repairing the car, each time they would tell me yes, I could bring the car in that morning. I would show up within 20 minutes only to be told they could not take my car and to come back again the next day. In order to get the work done in a timely way with better communication, I ended up taking the car to other mechanics for diagnosis and repair. In June when the repairs were finally completed and all was set for reinspection, I called Dave’s Auto to ask them to reinspect my car. They told me their machine was broken and to call back the next day. When I called back again, I was told the machine would not be repaired until after my 60-day period was over. Since their machine was broken and they were not able to provide the standard free reinspection, I asked them if they would give me a refund for the original inspection they did, and they said no. While some of their customer service was good, some of it was unhelpful or rude, and overall they did not resolve my problem or communicate effectively.
View on GoogleDave's Auto Service II
Mechanic in Quincy, MA
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About This Shop
A trusted independent automotive service facility in Quincy, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Quick efficient service with a straight forward attitude. Not your typical corporate run place as this is a small business but I prefer it that way.
View on GoogleJust needed to get my car inspected but I'm no longer close to my old garage location-wise. A quick internet search brought up Dave's Auto Service II. They were able to get me in ASAP, provide a warm place to sit out of the cold, and had me out the door with a new inspection sticker very quickly! Not to mention, Dave himself has a wicked sense of humor and is a hoot, especially when he spills his coffee and jokingly blames others. :P
View on GoogleMy first and last time at this place. I had a terrible experience with this place after they did a poor job patching my tire. When I returned less than an hour later to have them fix their mistake, the employee claimed they hadn’t done the work and told me to come back later. I didn’t have time to wait. Thankfully, **Sullivan Tire in Braintree** properly sealed my tire.
View on GoogleThe nicest people and amazing service! I drove in with a minor issue and Dave stopped what he was doing and fixed it in less than 10 mins. Very honest and hard working guys.
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