I had a subpar experience with the service. I visited two weeks ago due to the car engine service light being on. They inspected the vehicle, generated an error code, and recommended replacing the sensor, for which they charged me over $800. However, after two weeks, the service engine light is on again with the same error code, and now they suggest replacing the throttle body for an additional $750. The concern is what they verified and tested two weeks ago. Did they overlook the throttle body issue and incorrectly identify the sensor as the problem? Ultimately, I am left to suffer and incur additional expenses. 01/30/2026- Today, I visited another mechanic shop and, after inspecting the vehicle, they advised me to replace the sensor. I informed them that the sensor had been replaced a couple of weeks ago, and they suggested that the sensor did not appear new or may be defective. I also called at mention below number and left the voicemail.
View on GoogleNucar Nissan of Norwood Service
Mechanic in Norwood, MA
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About This Shop
A trusted independent automotive service facility in Norwood, NY, specializing in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 7:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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I got a terrible oil change at a national chain that could have damaged my car and caused me thousands of dollars in damage. I came here without an appointment because I made an appointment in error at a different location! They were so professional and took my car right away. Found the issue immediately and fixed it at no cost. They even helped me with a write up so that I could try to get a rerun from the national chain. Everyone here was great from the time I pulled into the garage from the time I left. I won’t go anywhere else for an oil change or any other service again. Professional mechanics. Professional service. A perfect experience. And a clean, calm waiting area. Thank you!
View on GoogleThey took the time to listen to my concerns. The mechanic explained and showed me the parts of the vehicle that I was concerned about. The service manager set up my appointment with his employees so they knew why I was there.
View on GoogleThe service staff is always very nice and communicative. I feel they only suggest what my car really needs and never makes me feel pressured to do anything extra. I get all my oil changes, maintenance and recently four new tires and the process was seamless! Worked with Jude specifically many times and he’s just the BEST! Makes dealing with car stuff really easy. Would trust his opinion!
View on GoogleMy service advisor Jude was exceptionally nice and helpful. Told him my concerns about my vehicle and explained everything to me. As a first time customer he made me feel at home and assured me that my car was in good hands
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