Catalano Automotive Repair

John is an experienced and insightful mechanic and Catalano automotive is a great place to bring your car for service. After purchasing a used 2025 BMW 540i, I noticed a persistent grinding noise from the brakes at low speeds. I took it to the dealership as it is under warranty. They confirmed the noise but told me that the pads were recently replaced and they can't help me. I called John and described the issue and John asked me to bring it the next day. Although he could not reproduce the noise during inspection, based on my description, he suspected the problem was due to second tier BMW brake pads and recommended replacing them with OEM pads and he gave me a very competitive price. I hesitated a bit given that the pads on it were only 2 months old but then decided to trust his judgment, and he was absolutely right. Once the OEM pads were installed, the brakes became completely silent. The difference was immediate and dramatically improved my driving experience. John was professional, honest, and clearly knowledgeable. I highly recommend Catalano Automotive to anyone looking for reliable, expert automotive service.

John helped repair the leaking passenger-side engine mount, rotated the front and rear tires, and charged only 40% of the Audi dealer’s price. The service and quality were excellent, and the price was fair. Just half a day later, I was able to drive my SUV again and enjoy a Christmas drive.

Jon was able to help me out with my rear brakes. They were original to my 15 year old Audi and needed replacement. The guys there are terrific and I look forward to doing some additional work with Jon on my 2001 Jaguar XK8. I would definitely recommend the shop and the people. I had an excellent experience.

They were able to get back to me within a few hours. They said my car had a lot of problems and even an improper repair from a previous repair shop, and they refused service. I asked if I could at least get this all in writing, but the guy on the phone said he didn’t even want to bother because then he’d “have to put me into the system”

I don’t usually write reviews, but the exceptional service I received from Catalano Auto during an emergency situation absolutely deserves recognition. My teenage daughter was driving from Rhode Island to our home in New Hampshire when she suddenly lost all power steering and the engine began overheating. It was a Sunday evening, and I rushed to pick her up and find a nearby repair shop to move the stranded vehicle. Catalano Auto was the closest option, but since it was closed, I left the car and keys in their drop box with a note detailing the issues. The next day, John, the owner, called me to say he’d take a look at the problem. After diagnosing the issue, he completed the necessary repairs efficiently. What stood out to me was how fair the pricing was and how honest and transparent John was throughout the entire process—I truly felt I could trust him. On top of that, the convenience factor was incredible. I was able to pay online, which made things so much easier, and since I couldn’t pick up the car during business hours, John arranged for the keys to be left in a lockbox for after-hours pickup. This shop handled a stressful situation with professionalism and care, and if I lived closer, Catalano Auto would undoubtedly be my go-to for all vehicle needs. I highly recommend them to anyone looking for reliable, honest, and convenient automotive repair services. They’ve earned every bit of praise!