North Shore Motor Werks

So this review is coming from someone who’s always been highly skeptical of bringing my car to shops and prefers to DIY most services. I did a fair amount of research before picking a shop to take my car to and ultimately decided on Northshore Motor Werks because of their excellent reputation, which I can now see was well earned. Not only is their customer service top tier and was the staff super personable, but it was clear the team knows what they’re talking about. What really stood out to me was the team went above and beyond to explain to me what the car needed, why it was needed, and what the service entailed. The part prices were fair as it gets as well. A lot of shops charge significant mark ups on parts but when I checked, all their part prices were within a few dollars of what I’d be able to buy them for myself and came warrantied. The cherry on top was them having loaner cars available for customers. Not a lot of shops offer that! I can truly say my experience with North Shore Motor Werks was nothing but positive. Again as someone who’s highly skeptical of letting anyone else handle my car, it’s a huge peace of mind knowing I found a shop that’s diligent and trustworthy. Safe to say North Shore Motor Werks made a lifetime customer out of me and that I’ll be referring anyone I know that needs work done straight to Motor Werks! Thank you for everything!

These guys are the best. I have a higher mileage s85 m5 and they are always the speediest and most reliable way to get stuff fixed. You’re never overcharged and you’re always dealing with good honest professionals that know what they are doing. The receipts I’ve spent speak for themselves. Always a cool and reliable group of guys that’s will always have my business.

Here’s a polished version you could post as a review: I drive a bit out of my way to come here, and while it’s not the most convenient location for me, the trust and quality of service make it completely worth it every time. They are always honest with their assessments, and the pricing is fair considering the level of expertise and care they provide. Their communication is excellent — they break everything down in detail and always send pricing for approval before moving forward, which I really appreciate. I also especially like that they are veteran-owned. It’s clear they take pride in their work and in treating customers the right way. If you’re looking for a trustworthy mechanic for a foreign automobile, I highly recommend giving them a visit.

I took my beloved 2019 Tig in for a series of tune up services. NSMW staff was great, took care of me and my car, and while I was there I saw that they extended the same care and attention to everyone who walked through the door. Everything was explained in depth, their maintenance website for my car is clean and easy to follow, I feel like I'm driving a brand new car. Very happy with the service here.

This veteran owned business is top notch! The level of detail and craftsmanship is levels above dealerships. Everything is clear cut and even told not to do some unnecessary repairs that was suggested by others. The turn around time is impressive and the facility has to be OCD clean. I'm definitely a future customer. Thank you all for your kindness and knowledge.