Junior's Automotive & Gas

Had to get my inspection sticker, but I also asked if they could unjam my tire valve cap that’s been stuck. A different mechanic told me I’d need to get a new tire. Within 20 minutes these guys were able to do my inspection, get the cap off, as well as put air in all my tires. Very helpful and kind!

I had a really great experience! One of the bolts for one of my tires broke off when my dad was replacing my snow tires (see picture), and Junior was able to get it fixed up in just a few hours! My dad also noticed that my brakes were making "a very expensive noise," so I had them check that out as well. In total I needed one new brake pad, two brake rotors, and hardware on the right rear tire. With labor, parts, shop supplies, and tax, it ended up being just under $700. Not bad for the extent of repairs needed, and the turnaround! I have gone here for gas as well and find their price per gallon to be on the lower side for the area!

I have trusted Junior's Automotive to service my wife's Honda Pilot for a few years now. Occasionally I have treated him and his employees to breakfast burritos, ice cream and bagels. On Friday, May 31st, Junior ordered and replaced the radiator in our car. After I picked up the car and drove it to my home, I noticed that the radiator was leaking very badly. There were no signs of it leaking during the few hours after I had picked it up. I spoke to Junior that evening at around 6:30PM. He told me to add water to the radiator and drive it to his station in the morning. I put down cat litter on top of the anti-freeze that had expanded to four car lengths on the hill where I live. It posed a danger to the dogs in the neighborhood. The next morning, I got up early to sweep up the cat litter and wash the street under and the four cars. Since I did not want to take the risk of constantly adding water to the radiator to drive the vehicle to Cambridge, I called AAA and waited for it to be towed. After my "free" 3 miles, the expense for this towing was $36.00. I chose to tip the driver $30.00 because I admired him for how he chose to face the responsibilities in his life. When we got to the service station, Junior immediately had the vehicle on the lift, and he soon pointed out where the leak was coming from. He later told me that the "new radiator was taken out of the box and installed by his mechanic 'without giving any thought or attention to a vital o-ring that was missing from the radiator". Since they had the vehicle running idly after the installation, without any signs of a leak, it was not their workmanship or negligence for the radiator leaking, it was the fact that his supplier had provided a radiator assembly that was missing an o-ring from the manufacturer. In order to make the needed repair, Junior had his mechanic remove the o-ring that was in the leaking radiator that they had removed from my car the previous day. In other words, they took out a part that was 9 years old, and put it in the brand new radiator assembly, a part that I paid $401.99 before taxes. When I told Junior that I wanted some satisfaction from this ordeal and for my out of pocket expenses, he told me that it was not easy to get reimbursements from his supplier (World Pack). However, he would make a telephone call first thing on Monday morning. On Monday afternoon I stopped by and spoke to Junior, and he told me that "they had been extremely busy all day with inspections. He assured me that "he would call his supplier on Tuesday morning". On Tuesday afternoon I stopped by to speak to Junior and told me that he "spoke to his supplier and it didn't look good". When I expressed my surprise that he dealt with people who did not stand behind their product, he became frustrated, threw up his hands, and asked me a few times "what do you want me to do?" If Junior had offered me two complimentary oil changes, I would have been satisfied. He then could have maintained his insistence that he was not responsible and that his supplier was not inclined to stand behind their products. Instead, he chose not to hold his supplier accountable, or to even consider reducing the likely 100% mark-up in the $401.99 part or the $309 in labor that it cost to install it. He also told me that he pays his mechanic $25.00 per hour. Note: The work was completed in a half day. Out of frustration I asked him for the number and extension of his sales representative. However, I could not believe that he chose to provide me with it. I spoke to the Regional Service Manager of World Pack who told me that they would have stood behind their product. I also spoke to the Service Manager of the Honda Dealership that use to service the vehicle. He also had good things to say about World Pack.

BEWARE!!!! I needed to fill up my Audi with gas so I stopped by Juniors Gas Station. The guy (who I assume is junior) was adamant that he pump the gas. He took my AMEX card and I did not watch him while he was pumping the gas, but before I left the premises I saw that the cost was $37. He didn’t even offer me a receipt. After I left the gas station, I noticed that I received a notification from AMEX that I was charged $100 on my card. THIS PLACE WILL SCAM YOU.

Don't ever try to bring your car to this place unless you want to be ripped off for nothing! The manager is unprofessional, and all his workers are the same as he is. I went to this automotive shop the other day just to ask for the price of a headlight, and he told me to sit down and started taking off the tire, which had nothing to do with the headlight. I think they were trying to switch the tire with an old one and claim that I needed a new one. I stopped him, and he ended up charging me for nothing. I could have rated him 0 but there is no way to coment unless I rate him 1