About a week ago, my wife was informed by a mechanic here regarding a error code on our vehicle. Today, I went to the shop hoping to speak directly with the same person for clarification. However, the moment he saw me, without saying a single word, he rudely gestured with his hand for me to go elsewhere — as if I was being dismissed. Even when I politely tried to explain why I was there, he refused to listen and continued his disrespectful behavior with an arrogant and dismissive attitude. As I turned to leave, he sarcastically said, “Have a good day,” completing what I can only describe as an unnecessarily hostile and unprofessional encounter. No matter how skilled you are at your job, if you lack basic human decency and respect, you have no business dealing with customers. This was more than enough to make sure I’ll never return — and I strongly advise others to take their business elsewhere.
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Mechanic in Burlington, MA
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About This Shop
Providing reliable, high-quality auto repair services in Burlington, NY, this shop specializes in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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I had been going to that place for 6 months for gas, decent price and convenient location. Then I decided to get my old changed with them. They get me in right away (which is great), change my oil and... the mechanic walks to my window and tells me I need my breaks pads changed, which would be $1,500-$1,600...I check my go to place for a quote on the same job .$900..go to my mechanic to fix it 5 MONTHS LATER and he tells me there's nothing wrong with my breaks, I have another year or so on my current. SCAMMERS
View on GoogleMy car would not pass on the inspection because the brake lights was not working, they tried to help me checking what would be the issue, even with short time they did their best to help me, very friendly crew. Def going back again to do the inspection or if I need some other service
View on GoogleNever post reviews but I had to for here. Very spacious gas station with an honest staff and honest mechanics. I always come for gas and repairs for my car and have never had a bad experience. Quick and straight to the point they won’t try to overcharge you like a lot of mechanics will. Been going here for years and will continue. If you don’t want to overspend and and want honest real people come here every time
View on GoogleI've tried over and over again to give this place a chance. My friend recommended them to me because I hear they do great work and are honest and fair. Unfortunately it's impossible to schedule an appointment with them. I've called atleast 4 different times and just get the run-around how "they will get back to me" or someone is out and we don't know when would be a good time. I have to speak to the mechanic and they never do! I even had an appointment scheduled and drove to the shop just for them to say we are too busy today can you come back another time. If that was the case then you should've called me so I didn't waste my time driving there. Maybe they do have great mechanics and do great work, but they certainly don't have great customer service and I won't waste my time dealing with them again after going back and forth for a month.
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