Edward's Transmissions+ Auto Systems Expert - Speedway

Honest people. I will go back here if I ever need to. Can't afford a new engine right now so I am letting the car sit. I went here for a second opinion and a quote so I know Johnny was being honest. Thanks for the honesty and not ripping me off. You guys are awesome.

Great shop! They did awesome work on my vehicle including installing my transmission. I really appreciate Johnny and all of the team of guys that worked on my vehicle.very friendly service and very respectful as well as knowledgeable. Thank you Edward's! And Thank you Johnny! Thank you, Matthew

Overall: my car was fixed over the course of 4 days (6 hours of labor job), but many new issues were created. Owner is terse but has solid values. Front desk/manager (Johnny George) with his firearm displayed on his hip will tell you that they do *not* stand behind their labor and gives quotes based on his whims without any labor hour/material quotes. Their free courtesy ride on their website is a lie and manager himself said that they do not offer it. Shop opens whenever the manager decides to show up so do not expect a 7:30 opening like claimed. I am torn because the owner's integrity does not match with the attitudes and ethics of the rest of the staff. I dropped my Audi off for driveshaft/differential repair, and after the parts arrived on Tuesday, they reported the car would be ready on Saturday. On pickup, I noted a large exhaust leak and the owner (on site that day) noted 1 of the 3 exhaust bolts was not attached. He himself got under the car (middle man in photo below) and helped fix the problem. He has an excellent sense of integrity and work ethic hidden behind a gruff exterior. To my dismay, a check engine light that was not there when I dropped the car off came up (Code P246E) immediately on start up. He had the light erased but it came up on next start up again and code was confirmed by Makeshift Garage (excellent shop across town, would recommend over this). When I brought up this issue to the portly desk jockey, he rudely proclaimed that he would not do anything further as the driveshaft/differential were customer provided parts and there's *no warranty on labor*. Buyer beware: They do not warranty their labor and any parts broken by them during your repair are your responsibility. Furthermore, a few weeks later, I noticed a leak from my car and a shop in Chicago confirmed that the drain port for the differential was 1/4 turn loose (photo below). Edwards transmissions was supposed to do a drain/fill of the differential and their lack of attention to detail and increasing hubris not only resulted in a half drained differential, but a stubborn refusal to accept their role in this matter. Audi of Iowa City then confirmed a month later that during the removal of the exhaust by ET transmissions, they destroyed both exhaust clamps on either side, most likely due to their lack of experience or attention to detail. Again, the dense manager blamed the customer provided parts for the parts broken by the mechanics at ET transmission. Would recommend the owner find a better customer representative and better shop foreman to watch over the mechanic's work before the reputation is tarnished over time.

No stars unqualified auto repair Scam artist. Neglected to even troubleshoot a speed sensor and ABS light that was not there prior to my engine swap and they tell me that it's not their problem and I get the owner Kevin yelling at me on the phone like I'm his unwanted step son. What a true jerk. Piss poor owner attitude. That's Not the way you should treat anyone. I Can't wait to tell the attorney general about this one. I'm taking this personal. Their unqualified mechanics damaged or planted a bad speed sensor and try to tell me that I have a bad transmission now after it worked perfectly... nor neglected to even troubleshoot it after I even told them that's what the symptoms were so what does that tell you? They also burn up my abs module and said that that's not their problem.. had to take it to GM dealer and spend $250 which I'm taking them to court over and they charged me for a neutral safety switch that they broke and damaged and didn't tell me about it and now it doesn't work either so I'll just take him to court and get all my money back what a jerk... I would not recommend this place to anyone I've heard so many bad stories about them since I found out the hard way... These guys are ugly stay away from them. Then waiting for my ride I have the district manager tell me to get out of his property while I'm waiting he says "get off my real estate" that's a way to treat your customers believe me .."

I got a 2017 Chevy, impala. So maybe 3 or 4 years later, right now, I need a new transmission. What's the guy thanks there? Who put the transmission in? He said that the transmission had to work out the kinks. Now, I need another transmission. Put in my car every time I took the car up there, they kept saying that the transmission was fine. The last time I took it there, they parked my car on the street. Thanks for the help.