Circle Tires

I’ve personally been coming to this shop for five years. I’ve brought Volkswagon‘s Buick’s Hondas and they’ve taken care of me every time and work with me on the price. Great service quality work. I’m @RossAugusta and I highly recommend Circle City Tires.

I had to use Circle Tire service. I had to replace front drivers Lexani tire, however they didn't have this brand or size and the size he thought he heard was 235/30/20 instead of 255 and thought he had it and said "what was his brain thinking." So he called another tire shop owner and they brought a correct size over. But on that tire he saw a damage sidewall after it was mounted on the rim. So the mgr said let me make another call for that size. This was a brand new tire with all the labels but was a different expensive brand. I told him I take it. These low profile tires tires on this custom Mercedes are not stocked hardly never and especially Lexani's....they always have to be a 2 day order and don't overnight! But this tire fit with no rubbing and looked great.👀. Unlike Priority tire where I've been having serious issues as you see with this one that started forming bubbles on the sidewalls around the rim lip in 4 places as the tow truck driver and Circle Tire Mgr. seen. However they all were respectful and nice but they did let the front of this custom wheel fall on its face while rolling it and good thing the rubber of the new tire stuck out enough that the rim didn't touch the pavement or had no damage. They and all service shops don't need to treat them like they're are their own, but like they are $3 k+ rims. But pushing their courtesy he also brought me one of their big chairs outside from the lobby since it was a beautiful day Wednesday and I said I'll just stand/lean on their gate. They will try to help you within their power to solve your problem to your satisfaction. When in Indianapolis area I will take my car back there because for tires, their low prices will blow your mind along with their transparency and respect. LLD

Excellent service from start to finish The staff was friendly, knowledgeable, and took the time to explain my tire options without any pressure. The work was completed quickly, and the pricing was fair and transparent. My vehicle rides smoothly, and I’m very satisfied with the quality of service I received. I highly recommend this tire shop to anyone looking for honest, reliable, and professional tire service. I’ll definitely be coming back for future tire needs.

I don’t typically don’t leave reviews, but this experience stood out enough that I felt it needed to be addressed. And this is my first review I have ever wrote in my life I visited this location intending to get information about tire pricing. Upon entering, I was greeted by someone shouting “What can I do for you?” from out of view. The volume and tone were unexpectedly aggressive and honestly startling. When the employee came into view, the same question was repeated in a similarly loud and abrasive manner, which felt unwelcoming and unprofessional. It almost put me in a fight or flight mode to come out of that door that way, and to be addressed that way. Although an apology was briefly offered, the tone did not meaningfully change, and the interaction continued to feel unnecessarily harsh. As someone who works in customer service, I understand that not every moment is easy but maintaining a respectful and approachable demeanor is essential. Because of this interaction, I chose to leave without receiving service. I’m going to try some other services in the area and I’m definitely gonna let them know why I’m choosing now. I had a family member on the line when I came in on my phone and as I was walking out to connect back to my Bluetooth, my family had asked if I was OK. They thought that I was in a Argument. So that should tell you a lot Overall, this experience left a strong negative impression. I would not feel comfortable returning, and I hope this feedback is taken as an opportunity to improve customer interactions moving forward.

If I could give 0 stares I would. I stopped in there today looking for someone to pull a tire off a 26inch rim so I could take it to a shop and have it welded and chrome plated thay told me thay would just fix the hole rim for 220 I told them no I couldn't do that I alredy told someone I would pay them to fix it this freaking place seriously went an said ok then 50$ to take the tire off. Seriously that is a 10 to 15 doller service that I normally also tip on well pass it's crazy how dishonest and trustworthy a company can be these days