Brought my car in because of a very noticeable clunking noise while driving. Instead of diagnosing the issue, they replaced other parts and charged over $1,000, but the original problem was never addressed. When I picked the car up, the clunking noise was still there and the struts actually felt worse than before. To make matters worse, my steering wheel was left oily and damaged after someone drove the car. They were very friendly while I was paying, but once the work was done there was zero accountability about the unresolved issue. They also waived the alignment but then charged $63 for lug nuts, which felt like a way to make up for the “discount.” I chose this shop because they quoted cheaper than other places, and now I understand why. I can’t recommend them based on my experience. *Edit; I specifically told these guys to drive my car and find out why it was making noise and causing drag, they told me they had completed that test and found nothing wrong. Lo and behold, CV Axle needs replacement. I never said to do the work for free, but customer service and knowing I had more car work on another car, you would think they would waive the parts fee and have me pay for labor or at least TRY to make things right other to keep my business. A lot of negative reviews have a common denominator. Lack of communication, lack of care, and lack of knowledge. Best of luck
View on GoogleVilla Park Auto Clinic
Mechanic in Villa Park, IL
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About This Shop
Providing reliable, high-quality auto repair services in Villa Park, NY, this shop specializes in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 6:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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Very Poor Customer Service. Sing on front door says store closes at 6pm. I walked in at 510 to buy new tires and was turned around. Told they are leaving and no would help me.. ive been doing business here for 3 years. Not any more. Terrible Terrible Business
View on GoogleFirst time i brought my car to this shop for tire repair, told the guy were the nail was didnt even pull it out but found a screw in my tire and put 2 big scratches in on my rims! Very costly my car has no scratches or marks on my rims, now they do....If you have a car you dont care about the looks this is your place! Garbage, they dont care about your car!
View on GoogleStopped in today as my check engine light came on and smoke pouring from under the hood, pretty much next to this shop. As expected I needed a new radiator and related hoses, etc. They got the work done by end of day and under the estimate. Could not be happier!
View on GoogleGreat owner, nice staff, trustworthy pricing! I've been going here for 7 years with car issues ranging from very major to very minor. They always explain why you need something done and are upfront about how serious it is. If you can wait for a service or they can save you money, they will tell you that. I live in the city now and still come out to Villa Park for service. Highly recommend!
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