Napleton Ford of Oak Lawn - Quick Lane

Mechanic in Oak Lawn, IL

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About This Shop

A premier independent auto garage in Oak Lawn, NY, dedicated to servicing general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 8:00 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnostics

Customer Reviews

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Google Reviews

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Omar Ma month ago

★★★★★

I’ll not visit this branch service department even if I’ll fix my car with the devil.

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Juan Jacinto2 years ago

★★★★★

This is the place to go for oil changes. A lot of dealerships give you an appointment, but overbook. Not here. Was in and out in around 20 minutes. They know their clients' time is valuable, so they provide professional and quick service.

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P H2 years ago

★★★★★

Absolutelly unprofesional , Brian from service desk informed me at 8am that he will let me know within hour or two about repair estimete After 6 hours i called and he told me with attitude that i may get estimate on my repair within few days and he tought that i was going to leave my car for few days there I would not leave my car for estimate if he will told me that in the morning , he waisted a lot of my time. Stay away folks . Never again !!!

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Natalie Symonds6 years ago

★★★★★

I work near this location and often get my oil changed over lunch here. Every time service if just fine - I’m in and out and the staff is knowledgeable. Today I called after getting my oil changed at another location because a few lug nuts were loose on my tire. I was greeted by the sweetest service woman I have ever come into contact with. She encouraged me to come in right away and they would be happy to get me in. When I came in I witnessed her deal with a few rude calls (because she was a woman) and other people waiting on service for their cars yet she never stopped treating everyone with care, knowledge, and kindness. I cannot tell you how much I appreciate this kind of dedication to quality customer service.

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Scot R.6 years ago

★★★★★

Horrible place, no organization and terrible customer service. I arrived 15 min before open and parked in parking spot waiting since there are no signs or info to direct you. A few minutes later someone pulled in front of service door blocking it. At 7:00am when they opened I got out of my vehicle and went to the door that was locked. Someone was inside but just sitting there. Finally after 3 minutes of waiting someone came to the counter and turned the computer on but never opened the door. Finally after another 5 minutes they came an opened the door with no greeting. I assumed I was first because I was there first but they took the other customer first and the person already inside was a different customer ahead of me. How did he get inside when the door was locked? While waiting 3 more people arrived and were taken in before me. I asked how much longer and was told there were people ahead of me and that I should have made a reservation but when I called service the day before I was told it was first come first serve for quick lane. At this point it was going to be another half hour before my vehicle would even be looked at, so I just left in frustration. Horrible experience and will never go back.

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Shop address

6100 95th St, Oak Lawn, IL 60453, USA

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Business HoursOpen Now

Monday8:00 AM – 7:00 PM

Tuesday8:00 AM – 7:00 PM

Wednesday8:00 AM – 7:00 PM

4.9

A premier independent auto garage in Oak Lawn, NY, dedicated to servicing general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 7:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

General MaintenanceDiagnostics

Oak Lawn

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