VIP Automotive, Inc.

Mechanic in New Lenox, IL

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About This Shop

Proudly serving drivers in New Lenox, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnostics

Customer Reviews

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Mike Arend2 years ago

★★★★★

Took my truck there to get my trans rebuilt. They let my truck sit for 4 weeks after telling me it would only take 2 weeks. So they had my truck for a total of 6 weeks. A week after I got my truck back my differential blew up due to them not filling my rear diff up. They then repaired the diff and had to have noticed the loose u-bolts on the passenger side and their fix for it was zip ties. I was very nice and respectful and mark didn’t even apologize for the mistakes they had made. I would never recommend this shop to anybody.

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Rachel Dahl7 months ago

★★★★★

Great service, from the moment you call for an appointment. This is our "go to" auto shop. Prices are reasonable, quality work.

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Mary Gablea year ago

★★★★★

Discovered I needed new front brakes the day before Thanksgiving! I called only one other mechanic that I thought would be able to fix the brakes. Said he would be able to look at it the following week. I thought it would be the same with everyone. Called VIP Auto and told them my dilemma. I was driving up north to my son’s house with two family members. They told me to bring it in later and they would squeeze me in. It was ready by 5 pm. My brakes were toast! Nothing left to them. They were awesome and so caring. I’ve had other work done by them and they did an A+ job every time! Highly recommend them!!!

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Sean Murray2 years ago

★★★★★

I have been getting my cars serviced here for almost 10 years now. Never once have I felt like I was being upsold something I didn't need. They have always been professional and courteous. And Tori in the office is so stinking sweet and hospitable when waiting in the lobby! I highly recommend VIP Automotive.

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Brittany Petrowsky2 years ago

★★★★★

I have been using VIP for years and will never go anywhere else again. These guys are amazing. No matter the problem they diagnose and fix it properly. I cannot thank or praise them enough. It’s hard to find shops that do this good of a job, they always get to the bottom of things and have never return a car without properly addressing the issue. They are honest and fair. I have told them about issues that Firestone alerted me to during oil changes and nine times out of ten, I find out that Firestone was just trying to make a buck. Thank you Mark, Jesse, and the rest of the team!

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Shop address

12535 Old Plank Dr, New Lenox, IL 60451, USA

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Business HoursOpen Now

Monday8:00 AM – 5:00 PM

Tuesday8:00 AM – 5:00 PM

Wednesday8:00 AM – 5:00 PM

Thursday8:00 AM – 5:00 PM

Friday8:00 AM – 5:00 PM

SaturdayClosed

SundayClosed

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