Elite Auto Center

They installed my Intoxalock Baaid device on my car maybe 6 mos ago. They butchered my car, my steering column is coming apart, I have wires and stuff hanging from my hood and gas tank release. I just tried to get my emissions done and they can't get to whatever it is they have to hook up to because of this. I've had 2 false lockouts because of their inferior work. My 11 year old probably couldve done a better job. Intoxalock customer service is a joke, all they can do is send me a form that they will MAYBE be able to reimburse, not pay for their preferred shop that can't even put it together right. How does an auto place not know anything about cars??? Oh and it takes Intoxalock 24-48 business hours to send an email, which would be a standard form. Seriously??? I can't afford to pay to get this fixed up front. They also expect me to bring it back to the place that has no idea what they're doing to begin with. Now I can't get my emissions done, which means my plates will be bad which means I can still get in trouble driving when the purpose of this horrible device is to keep me out of trouble. I need this fixed like yesterday. Horrible company, and horrible shop. I only used them because they were the closest available at the time to get it done so I didn't lose my driving privileges. I am beyond angry. I always try to be calm and civil with people, but nobody is making this easy. This is not something I should have to pay to fix. I took the best pictures I could but it's even worse than it looks.

In May 2022 the owner and I agreed to terms, and contracted his shop to complete my engine swap, turn key running. 3-4 month turnaround for $3500 half due upfront. Most parts required were already purchased and/or with the vehicle inc. a new wiring harness. In June was told work was going to begin. I visited the shop in July, NOTHING had been done except cover my car with plastic. I expressed concern with the lack of progress and contact. I was assured that it would get done and better communication would occur. Two more months (Aug & Sep), more parts were requested and delivered and more excuses for lack of progress. Early October was told engine and trans would be mated the next day. Two weeks later I again called the owner and expressed my displeasure with his lack of progress up to this point. November- more excuses of waiting on tools (plasma cutter) to finish. December- was texted that the cutter arrived, pics from him sent showing them using a cutting wheel, no plasma cutter. More delays with HVAC system work never performed. Middle of February 2023- Was told project almost complete with startup by the end of the week. No contact for a month. March- Asked about startup, no startup, more excuses about a wiring issue when given a brand new wiring harness at the beginning. April- reported wiring issues resolved, startup that week. May- My wife went to shop and took pictures of my car as they are only open on weekdays. NONE of the work reported complete was done except the wiring harness being plugged in, only the engine mounted in the car, and subframe spacers installed. And mind you that I was dealing with my mothers terminal cancer and eventual death right after mid October which he promised the car would be done before. June- I arrived unannounced to pick up my property and terminate contract. The owner reneged on his own prior commitment of a full refund he made to my wife prior, and after some arguing, I agreed to 51% of my deposit back. This didnt include, the promise to replace my engine stand he lost the adapter plate to, the stale check he wrote me, the 2nd check I got his bank wouldnt cash, the call to local police, multiple trips to and from his bank , nor the fact he had to show up personally for his bank to cash the check. Fast forward to today. I am just getting back to the project car, after sitting in storage. I find that the brackets from my radiator/intercooler kit were missing, an $1100 new wiring harness was cut/damaged in multiple spots and missing a critical connector, my engine stand STILL NOT replaced. I dont know if, or what else I will find wrong due to this owner's incompetence and duplicity. I'm pretty sure the owner will jump on here and say I'm lying, however I have ALL the texts and pictures to PROVE all of the OWNER'S lies and shady tactics. STAY AWAY FROM THIS BUSINESS unless you want shoddy work or no work done at all and be lied to your face. You have been WARNED!

Had my sons Jeep repaired here. Great service, price, extremely fast turnaround time. Called around to some of the bigger shops and they couldn’t get the Jeep in for a few months. Called him up and it was in the next day. One week later I picked it up looking perfect. A+++++ 10 stars!!!!

Had my baiid installed here over a year ago and didn't have any issues other then they did a sloppy job with the install and left stuff hanging out everywhere. Fast forward in time I come back to have my baiid reinstalled not knowing I couldn't even have it installed because my license just needed to be reinstated. The intoxalock and the owner of this shop both told me I was good to install it and drive with it which would have got me in really big trouble. I luckily was able to cancel before they started anything but then I went back to get my key the owner had left it locked in a box. One of the workers then decided it'd ve a good idea to start showing a big ol rusty wrench in there and trying to grab my key with it. He handed me the wrong key at first then after about a minute of waiting he hands me my key with the buttons all busted in. Called and his only response was sorry but that'd really not my problem and keys are cheap. Used to thunk highly of you guys! Update since Luis wants to throw out fake information. The reason I didn't have to get my baiid installed is because it's reinstated. Luis didn't seem to understand that part. Only reason I was getting the baiid installed was because of lies told to me by you Luis. I asked multiple times if I could get it installed legally and you kept rushing through the phone calls so you could make some quick money off me.

Factory audio amplifier went bad on our GMC Acadia. I purchased a new, replacement amp from Amazon and I contacted these guys for a quote to remove the original and replace with the new amp. Getting to the amp in these Acadias is no easy task. Elite Auto Center does solid work, with great pricing!