They not only provide excellent service with fair prices but they truly care about their customers. I had just dropped my son off at college and was ready to make the over 1000 mile trip home when my van started making a loud sound. The owners took me under their wings, got me in quickly, and fixed my van so I could safely make it back home. Thank you for all you did. I will be forever grateful. As soon as my son has a car I know he'll be in good hands taking it to South Shore.
View on GoogleSouth Shores Auto Service
Mechanic in Decatur, IL
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About This Shop
Providing reliable, high-quality auto repair services in Decatur, NY, this shop specializes in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 8:00 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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Took my F250 in with serious electrical issues requiring a new Body Control Module. The owner took care of the situation and I was able to drive out with a working vehicle at a reasonable price. Would recommend.
View on GoogleI called to see how much it’ll be to change headlights, and of course the price of labor. I told the lady on the phone that I am not aware if it’s not bulb or the wiring and explained what the headlight would do. I told her I would drop it off to the shop and leave it there overnight, which I did. The following day she called saying it’s the bulb and gave me the price to fix it. I have ordered my own bulbs online but unfortunately they weren’t arriving on time before I was taking my car out of town on a trip. So I specifically informed her that I would be by to grab my car either that night, or the following day and I’d return her when the bulbs was in. I pull up after they had closed and my car wasn’t outside. A middle aged white guy I seen coming outside and I asked him about my car. He said it’s inside with the front bumper off. That isn’t an issue because I know you have to do that to reach my bulbs on my car, but I told him “I called yesterday saying I was coming back to get my car…” He said he had to take it off in order to know if it was the fuse or bulb. But again, I understand that, yet the lady on the phone did not say yall was going to take it off. She already gave the price. Why would she give me the price to something if she didn’t even know that’s what is was? And why would she agree to me getting my car tomorrow if knowing the bumper would be off. So me and the guy went back and forth for a little minute before I see he was getting irritated cause he felt like I wasn’t understanding. He caught himself saying “I don’t know how many-“. It’s $243.00 to put the bumper back on, something I didn’t tell them to take off… They’re clearly incompetent, and if he’s the owner that the other reviews are talking about, he’s clearly hotheaded and lacks customer service skills.
View on GoogleThey have worked on our transport bus several times. The owner and staff is very nice and helpful. The prices are fair and the work is timely. I recommend them to anyone needing work done on a vehicle! Also love getting to hang with the shop dog!
View on GoogleI had an issue with my vehicle less than a week before a trip to Colorado. They managed to get the part I needed and squeezed me into their busy schedule. They fixed my vehicle at a reasonable price. Everyone there was exceptionally friendly and accommodating. Even the pups! Thanks for saving my trip!
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