I bought a car from this place. Car was and is still in good shape. However, the line of communication sucked. I owned the car for about 2 months at the time that I started wondering when my plates would come in the mail. I stopped back by the car dealership to check and see if my plates were in yet and they were not which is fine What bothered me a little bit is the paperwork had not been sent to the state yet in order to get my plates. When I asked why it was taking so long to send off the paperwork, the owner could not provide a good answer. I also didn’t like the fact that it took the owner a while to find my paperwork since the place was seemingly a little unorganized. Once my paperwork was found, I was told that everything would be taken care of the next day and would be put in the mail that afternoon and I would receive my plate no later then a week and a half from that day. Another month had gone by and I had not received my plates nor had I received a phone call to update me as to what was going on. 2 days ago I had 3 days until my plate expired so I callled the dealership back to see if they had my plate. I was told that my plate was in. When I got to the dealership to pick up my plate I asked why I had not received my plate, and why I was not called to notify me of any delays. Yet again they had no answer. That is unacceptable.
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Mechanic in Addison, IL
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About This Shop
Providing reliable, high-quality auto repair services in Addison, NY, this shop specializes in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 10:00 AM – 8:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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Worst place to deal with. Not a word said of any potential issues. Bought a car and took to a mechanic for review found hole in floor, extremely bad ball joint, Cracked manifold and cat, service engine light off because someone reset to clear the light, slipping transmission and that's just to list a few but mechanic had to note that car should not be driven. Won't refund money offered to fix with a discount (but how can it be trusted after they sold the car in the condition with no hesitation) and put a patch on the exhaust leaks. Claims to have no clue all this is wrong but said to have inspected himself. Most crooked car shop I have ever had the displeasure of working with. Strongly suggest against wasting your time or money here.
View on GoogleVery good car dealer. It was my first experience buying an used car from dealer. No added dealership fees. Used car prices are reasonable. Good customer service. Willing to work with customer for any questions. Replying to customer questions as quick as possible.
View on GoogleDidn't make a purchase on this visit, but they were super friendly and not pushy at all. They were even open on what minor issues would need to be addressed if the car was purchased. I enjoyed my visit. I think people just need to adjust expectations when shopping for budget cars. Do your homework.
View on GoogleJust bought a RAV4. Spent 3 hours at the dmv, only to have them tell me that they couldn't transfer the title because it was missing a signature from the dealer. Sales person met me at my home afterwards to provide the missing signature; however, this doesn't make up for my time wasted at the dmv when I will be traveling out of state tomorrow for work and don't have 3 more hours to spare for another dmv trip. A goodwill adjustment to the purchasing price for this inconvenience was denied.
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Connect & Location
1120 Republic Dr, Addison, IL 60101, USA
Business HoursClosed Now
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