AAMCO Transmissions & Total Car Care

First, the Customer service was great! Kind and helpful. Second these guys not only fixed my issue but were honest and not just trying to make an easy buck. Lastly they made sure i knew what was going on, and very patient. I would recommend my own family here, so I’d advise anyone with car issues like me to have these guys check it out. Thank you for your service AAMCO, you all are great.😁👍🏾

I had an excellent experience at AAMCO Transmission & Total Car Care in Nampa! Their customer service is outstanding—friendly, honest, and genuinely focused on helping you understand what’s going on with your vehicle. The team was professional, the communication was clear, and the work was done quickly and correctly. Highly Recommend!

Had an awful experience with Aamco!! I can be understanding when someone makes a mistake, but they were in complete denial of responsibility and, to top it off, were deceitful about it to cover their @sses. This is what happened... After an awful divorce, I was raising four children on my own while working on my bachelor's degree, and was flipping cars to make ends meet. With the help of my brother who was a lifetime mechanic, and my friend B who is also a very experienced mechanic, we rebuilt an 8-cylinder 2003 Jeep Grand Cherokee Laredo because it had spun the #8 connecting rod bearing. Apparently this was a common problem due to insufficient oil flow to the rear cylinder. We were very meticulous and took our time to do this almost complete rebuild right, and it worked because the Jeep ran beautifully. I drove it around for a while and before even listing it someone asked to buy it. We had the sale all agreed upon for the $5k it booked at when I insisted on having Aamco double check whether it had a hard garage shift. I have always been very aware of my vehicles and wanted to make sure it was all good before turning it over to the buyer. When I took it to the Nampa 12th Ave store, I explained that we had rebuilt the engine and that I simply wanted them to see if it in fact had a hard garage shift or if it just seemed that way to me as every car is a little different. The mechanic/technician even complimented on how well it ran. From there it just went downhill. Not too long after dropping it off I received a call in which the mechanic said that splicing a ground into the wiring harness would resolve the issue. Knowing just enough about cars to get myself into trouble I was very skeptical and strongly questioned whether this would cause problems. He insisted that it wouldn't and was the best solution. Trusting that he knew better than me I said okay. Then I didn't hear from him/Aamco; they made no effort to communicate with me. I called every few days but couldn't get an answer to what was going on but could see my Jeep just sitting out on the side of the shop. Finally, after a few weeks of no answers I went in person. I talked with the manager who was oblivious to the fact that my Jeep was even there. I told him what had been going on and he said he'd look into it. When he finally called me back he said that their splicing a ground into the wiring harness couldn't possibly be the problem, but that we had done something wrong in our rebuild. In the end, they had my Jeep for a month, and I had to tow it home because it wouldn't start; it sounded horrible when we tried. Then they tried to charge me $97.06, for what, I don't know, and insisted I sign a "Settlement Agreement" releasing claim on any liability. I refused and left with my Jeep in tow. Now I'd lost the $5k sale that I desperately needed to recoup my expenses and pay bills, and was back to square one not knowing what was wrong with it. With the manager of the store refusing to take any responsibility I attempted to contact Aamco Corporate where unfortunately I just got the run around. We set out trying to determine what was wrong with it but then things came to a screeching halt when my brother was diagnosed with Colorectal Cancer. This battle was too big to even think about other issues, so many things were put on the back burner and the Jeep has just been sitting. Recently I tried again to contact Aamco and address what they had done. With the help of Mark Munson (the only person associated with Aamco who seemed to have any integrity) we found the shop's original paperwork on the service request and I was not surprised one bit to see that they had falsified the document. The intake notes were what I had asked them to do on my Jeep, but somehow they had it listed as a Dodge Stratus with a completely different VIN. Hmmm... Interestingly I found, as my friends asked about the Jeep's progress, that many of them also had terrible experiences with Aamco. DO NOT USE THEM!!

Great, friendly service. They took the time to look over my car and give me a clear quote. Unfortunately the repair cost was more than the car was worth for me, but they were honest about it and didn’t charge me for their time. Really appreciated their kindness and transparency.

I do not recommend this aamco anymore. we've had to have them replace the alternator 3 times and now the timing belt needs replace again! Timing belts should last upwards of 60,000 miles to 100,000. I've put a small fraction of that kind of mileage on my van. Now we have to pay $1,100 AGAIN!? This is ludacris! They must be using the cheapest parts out there.