Certified Transmissions

Very, very extremely helpful place I had my torque converter go out in my transmission they rebuild my transmission and put me another torque converter in and then within two days I got to get it back before that Friday for a Cars and Coffee meet. They over exceeded my standards I am very pleased with this company I will refer this company to any and every one of my family members and friends on transmission work. They where every helpful. Thanks so much guy's from the owner of the black 2004 Chevy impala ss.

If you’re anything like me, I know you're here to read the reviews before deciding whether or not to patronize a business. So I wanted to review Certified Transmission based on my experience. I contacted certified transmission mid-February inquiring about prices and warranties. Price was almost too good to be true based on calls I had with other transmission shops. Which prompted me to go online and read the reviews, after reading I became very skeptical. I called back in and got one of the mechanics, he answered my questions but asked if he could have a manager call me to give me more details about certified transmission and their work ethic, I obliged. I spoke with John, who I learn shortly after was the owner of all the certified transmissions throughout Ga. John, even with my criticisms and pointing out all the negative reviews, remained professional. Answered all questions and stated to keep his cell phone number and call with any questions. Still weary, I continued calling around- but the price quote, I received at certified was by far the lowest and they offered the year warranty. Fast forward to 2/26/2020. I called John and had him tow my car in to start repairs. Tow truck arrived at my home within 90 minutes... John and I remained in contact throughout the day. I received a call 2/27 ( the next day) that my car was ready. I was impressed to say the least as I was quoted 3/4 days for a transmission rebuild. The manager (Jimmy) is a bit rough around the edges and can come off not so friendly, but what he leaves to be desired John ( the owner) makes up for. I had a slight problem after repair but John addressed it immediately. My warranty is for a year, so I will update if/ when things occur. I’m glad that I gave certified a chance. If I provide updates I’ll date them and go into as many details as possible. Hope this helps someone!! UPDATE - car started having issues today 8/15/2020, will update based on service received with warranty next week.However, after initial call just was VERY accommodating and concerned which is a good sign.ill update and be transparent with my review.

This review is long overdue. John has been amazing to work with on 3 different trucks I have had transmissions replaced on the last being threw a extended warranty. Dropped off on Monday down by Thursday. I would give 10 stars if I could

Our experience with certified transmission has been awesome! From the beginning with a warm greeting and professional inquiry call, to a reasonable and affordable quote to their complimentary company tow truck and then a 3 day turn around for completion , it all exceeded our expectations. John provided excellent customer service and updates as it pertained to the replacement of our transmission and we would definitely refer certified trans in Stockbridge to anyone asking.

I took my vehicle to this location to have my transmission repaired. The communication with the shop manager (Jimmy) was 1 of 10 at best! His attitude stinks, he doesn't accept responsibility for any mistakes done by his shop. I had to take my truck back to him twice after my truck was repaired only to puck my vehicle up and the issue unresolved. I highly recommend that you take you vehicle to another shop because you will waste a lot of time, effort and money with this guy! Mind you I lived an hour from this shop and he cared less about the inconvenience of having to come back and forth and still not take care of a paying customer. Although the repair came with a 30,000 mile/ 12 month warranty, I am very certain he wouldn't honor it nor fix my vehicle.