S & J Automotive Repair LLC

5 stars all the way. John was wonderful. Kept me updated on my vehicle and even did a follow up a day after just to see how my vehicle was running.

I took my car here because I was hearing clicking noises. John ask me could I leave it so they could diagnose my problem. He stated the cv axle was bad. Then he called later on saying that the strut was leaking. I changed all parts. Upon picking up my car I asked about a warranty for the repair. John stated it wasn’t one. I asked for my old parts. Driving home my car was making the same noise. And my only payment option was cash. When there a sign saying that they accept card payments. Due to it being close to closing. I called the next day to Inform him. I ask did they test drive my car. John said that they did. I brought my car back to be reinspected. My car was there over the weekend. I called yesterday asking for an update. John stated that the frame was loose. I came to pick up my car. I asked to speak with John about my car. He seem agitated. He basically stated that he don’t know my car facts etc. RUDE as an owner and mechanic I just wanted to know what had been done to my car. After he briefly explained I said thanks. His response was yeah. My car still making the squeaking sound. After I brought it back.I won’t be returning.

So, I had been coming to S &J automotive on and off for some years since I moved to the area because it was local. I usually get oil changes but at my last trip I decided, after being informed of a serpentine belt needed to be fixed, to do other auto repair services. I paid nearly $300 to get oil change and serpentine belt changed. Two to three weeks later my car begin squeaking. It was the serpentine belt that I just paid to get fix. The belt ended up coming a loose causing a domino effect of issues within my car that I never had. I called s&j about issue because I was stranded and was told well most people have AAA to get car towed to shop and we will look at it in the am the next day. I opened the hood to find the mechanics tools still attached to my car with the belt completely off. I was appalled! So I had another mechanic come help me out. With all that was going on that mechanic charged me $150 (to fix serpentine belt, readd Freon to a/c, antifreeze and a new water pump and radiator)insured I made it home safely. My car is now back to working order. Do yourself a favor do not come to this shop. Stay far far away.

BEWARE DO NOT GO HERE. My experience is we're very unsatisfied. I purchased a motor and labor $4200 and a week later my car fell dead right off the expressway. His explanation were, I blow up engine, so I had to purchase another motor for $2200 not included the labor of $700.00. Tell me who does that to there customers. I was upset with this situation and he couldn't give me a explanation on what happen to my SUV. After, I pick up my SUV this pass Friday, November 21 and drove my vehicle this weekend the check engine light on and stated I need a replacement oil control valve. With all of this been said. DO NOT TAKE YOUR TO THIS AUTO REPAIR SHOP. THEY DO NOT HAVE GOOD CUSTOMERS SERVICE AND CAN'T FIX YOUR CAR.💔👎

They told me a rotation and balance was done on my car...yet it felt like the tire was coming off when I was driving. I called to explain what was going on and I was in traffic but on my way. Mind you I paid 120 and every time I called they were closing down everything 15 minutes early. If they knew my car wasn't operating good especially concerning my front tire the proper thing to do is say please bring it in ASAP. They didn't close until 6 would it have hurt to stay until 6 so I would be a satisfied customer 🤬