Furm Quality Auto & Body Repairs

Garth and his boys did a good job on my daughter‘s 2023 Hyundai ELANTRA as you can see by the before and after photos

Garth, Shannon, David and Howard are amazing! It's simple, you pay for what you get. I have moments where I'm extremely frugal with my finances and I end up regretting everything. I eventually spend more money than anticipated in the end especially with car parts. Furm Quality Auto diagnoses all of my cars, prints what's needed to be fixed with prices. No hassel, no pressure, solely your decision. No sales pitch just straight forward guidance. They are passionate about what they do. I trust their judgements. I've had one of my cars painted bumper to bumper, rims and tires changed & balanced on 2 cars, O2 sensors replaced, oil changes, brake changes, etc. I'm currently waiting for a quote to paint the front bumper and minor detailing on another car. I'd be desperate to go elsewhere. Also they install DUI meters for cars.

This place of business certainly doesn’t know what business etiquette is! I went there last Saturday to have Shannon put in a new compressor in my truck because the A/C wasn’t working and it needed a new compressor . Before I left there, I asked him if he does anything to cars other than the A/C and he said yes, so I made an appointment with him for the following Monday to get my vehicle checked. Got there on Monday and waited 45 minutes for him to get to work. After he arrived I got out of my vehicle for him to drive it in onto the lift , I turn to him and suggested he open the windows and listened to the vehicle while he’s driving in . Got to the entrance of the garage and Shannon was driving my truck off the property to test drive it, which was NOT discuss or agreed on with me. Mind you, I drove my truck there with a little creaking plus the A/C Shannon fixed prior to, was not working properly and for him to tell me where the noise is coming from so it can be fixed. Shannon came back about 10 minutes with smoke coming from under the hood, he immediately opened and right away went to the water hose and started purging water into the radiator “ saying that my truck is overheating”, I said there’s no way my vehicle is overheating because it wasn’t and has never overheated! I’m explaining to him that I just put in a radiator and cooling fan blade less than a week ago and he basically just walk away without taking responsibility for recking my truck and stating that my radiator is not new and later texting saying that the cooling fan blade is rotted and that’s why he don’t like to deal with “JAMAICANS” and I don’t want to pull him out! Whatever he meant by that statement! His father Garth ; I called him when I got home to see what he’s willing to do to fix my truck because now my vehicle is totally inoperable until I’m able to fix it and I was asked by Garth “ what do you expect me to do? You have a used radiator in!” No responsibility was taken by either father or son! Looks are surely deceiving but I leave them both in God’s hands because karma is real!

Came with one problem and left with another. They tried to make me think I was crazy. The guy who worked on my car was rude! When I told him my car was not making that sound yesterday, he shrugged his shoulders at me and walked off. The owner in nice but still was trying to tell me that, the sound coming from my car is nothing to worry about. UM EXCUSE ME SIR??? My car was not making that sound when I came in. NOT to mention they told me it was a 4hr job, so I waited, at hr 6 I asked are we almost there. They hadn't even takin the part off yet. It was stuck, and for 6 hrs NO ONE said a word. It cost me $75 to get home with Uber because it was 4pm on a Wednesday. I tried to give my ppl my business, but I won't be back!!

Fast and friendly service. They offer suggestions about your repair options and their prices are very competitive.