CAVS Auto Repair

Horrible place I bought a car from them for three times the price and barely had it because he had to fake fix it. Come to find out it was a lemon the motor was bad the whole time they was just putting bandages on it to keep it driving until they was in the clear and I dealt with that for a year plus. Very unprofessional and I would let them fix a big wheel. If you buy a car or take a car to them be ready to go to court because they are gonna play with you. Here is a picture of the car it's clean because I have a great detail person but the bumper was coming off just everything wrong. It cut off in the craziest places smh. It was also a safety hazard so he put me and my kids life in jeopardy as well just sad for a business or a businessman. NOT ONLY DID YOU KEEP MY CAR FOR A YEAR. YOU NEVER FIXED NOTHING AT ALL LET ME MAKE THIS CLEAR TO THE CONSUMER. IF YOU BUY OR GET ANYTHING from him or this shop. He is a big-time scammer and no need to be mad at me about posting any years later a fact is a fact and I just got to it. I wouldn't by cheese from you because I know I would be sick later. Be blessed and don't block people from posting own up to your roguish ways. God got my battle with you sir so me doing anything other then this won't happen now be blessed and stay up and oh you can block this also like you did the last account trash.

Chris is a very honest and very hard working person. Took my car there to get the transmission repaired. I have a warranty on my car, he made sure that he communicated with myself and the warranty company and had my car ready and no time. Thank you so much. If you’re looking to get some work done on your car, weather it’s be small or big, make sure you check this place out

The work was done but they weren’t as communicative as I would have liked. For the month that they had my car, I had to take the initiative call about any updates about the repairs despite being told they would reach out. I had to remind the wife of the owner to send an invoice several times and still didn’t receive it until the day before I picked up my car. Chris mentioned that a Cam [sp?] sensor in the engine had been damaged while my car was being repaired and stated it would be replaced at no additional charge. I asked his wife for an updated invoice as written documentation of that repair when I later called to ask about a leak and some other damage I’d noticed. She basically brushed off my request for an invoice including the sensor, telling me she didn’t feel it was necessary since I hadn’t been charged for that particular repair and she’d have to go looking for the original invoice which had already been closed out. I just spent nearly $2000 out of my own pocket so I don’t think this should’ve been as much of a problem as she made it seem. Chris’s offer of a free oil change for the earlier inconveniences managed to be documented on the invoice but why not the repair of the sensor? A service was performed on my vehicle and it only makes sense to notate it whether I was charged for it or not. I probably will not return.

This was my first time trying these guys out, and they definitely earned a repeat customer, the estimated time too much damage and they definitely made up for it by discounting the job substantially. I really appreciate them. I only got my wheel bearings done but the obnoxious noise it's not here anymore so I am forever grateful.

Unfortunately my experience with this company/Marlin was horrible. He was recommended by a friend who obtained his services in the past. My experience was not the same as hers. My son has a Chrysler car which the CV axle, ball bearings & a couple other things needed replacing. Before having my sons car towed to this shop I sent pictures & videos of the car, the make & model and the front right tire etc which needed replacing. After 5 weeks of Marlin working on the car and my son spending almost $2000 in parts & labor, we were later informed by Marlin the left tire cv axle needed replacing which was extra money. In my opinion as the professional he should have stated this at the very beginning. We later find out from him he prefers NOT to work on Chrysler vehicles which should have been mentioned from the very beginning. The end result, my son has to now take his vehicle to another auto shop and pay more money to have the original issue resolved. His communication was poor and delayed. I would not recommend Marlin as an auto mechanic if your looking for good or at least satisfactory work. Proceed with caution if you do.