W&R Complete Automotive Repair

This business, in which it shouldn't even be classified as such, is INEXPLICABLY HORRIBLE! First and foremost, the service I received here was nothing less than shameful. The work ethic, communication, estimated time of completion, etc. left a lot to be desired. Secondly, I was quoted a price that I paid for upfront and a date of expectancy that my car would be fixed. HOWEVER, my car was there for 9 months than expected and the price was increased $700+. Lastly, but certainly not least, he had a nonchalant attitude about the service and my complaints about what I was receiving. This was disturbing and a deterrent for me to recommend him to anyone that may need service done to their vehicle. I hope no one else becomes a customer to this degrading, defiled, dishonest, and definitely disgraceful vehicle servicing shop.

This place is horrible. This man will take your car apart, and keep it for months. He locks his gate with your car inside, he will not answer your phone calls nor give any update on you car. I had to call the police on him for my car he had 2 1/2 months. His name is Will and he is a chronic liar. Do yourself a favor dont trust him no matter what he say. Horrible Horrible Horrible. If I could rate this place a zero I would have

This SHOP IS A COMPLETE FRAUD…….. I dropped my truck off at this shop in September 2022 for catalyst converters I pulled up on premises several times never seen my truck on premises was going to report it stolen until I located it with the front end disassembled. This guy will call advise what’s wrong, get your money and never do repairs Please read these reviews and do not trust them with your vehicle

I have left several messages and have not received a return phone call regarding my vehicle. I am really concerned and this is not good business practice. I typically don't post, but this is truly an issue. I am not negating his abilities because I don't know that. I am simply addressing the lack of communication and poor customer service skills.

My car repairs were paid for back in February 2017 via Country Financial Insurance. I have yet to receive my vehicle back to date. While on the property my window has been damaged, driver seat broken & car soaking wet on the inside because this shop and Will the owner neglected and still continues to neglect my car. One day we went to check the status of the car because no one ever picks up the phone or calls you to provide an update. On this particular visit out of many, we discovered some random mans filthy clothing including underwear in my car. Will apparently is the only mechanic but many men, young and old, stand around and do NOTHING AND KNOW NOTHING about the cars around even though most of them are their often. Will has received a check from insurance for over $5K and has not done much of anything but caused more issues to my car. We have been so patient because when he sees you in person he gives sob stories and excuses not to mention false deadlines. Per Will, my car should have been ready June 10th 2017 and it is now October 2017 and I have yet to drive my car off the lot. DO NOT RISK THE HASSLE AND HEADACHE OF TAKING YOUR CAR HERE. I'VE WARNED YOU!!