Merlin Complete Auto Care

This is my 1st time receiving service from Merlin. And I must say service was excellent they did exactly what the said they were gonna do in what I paid for a. Not only did they save me about 25% all my dealer invoiced repair but gave me an additional discount to help with the payment. You now have a new customer and I will always come back thank you so much to The lead Technician , Store Manager and Mrs. Loretta. And after doing a little research their prices on tires are comfortable and better in most cases across-the-board versus dealer and other brands!

Steven Miller, general manager of Merlin's 200,000 Mile Shop, has been doing repairs on my vehicles off and on since 2007. I exclusively use this shop now for all of our vehicle maintenance and repair needs. To begin the building is immaculate. The grounds are kept clean and there is always adequate parking. Upon entering the office area, I have always immediately been greeted by every employee around. Often finding Loretta waiting at the desk with a big smile. The restroom is accessible and is pristine clean! Steven and the mechanics he has hired are experts at what they do. They diagnose even the most obscure issues with ease. And they do it all! They are very well-mannered, professional, and honest. I drive an older model Jeep Grand Cherokee, Steven and his crew have repaired the door handle, the computer (PCS), they have replaced all my brakes and rotors, replaced the water pump, installed brand new tires, gave it a complete tune up, fixed heater core, and just yesterday, Steven replaced our throttle sensor. All of these jobs were separate and each time we received the same continuity of affordable quality work we have come to expect from Merlin's. I brought my grandmother in with an issue regarding Taurus for which she had traveled to 10 other mechanics for and they told her there was no problem. One even told her that her car would have to break down before they could diagnose what was wrong with it! Steven listened to her concerns and promptly diagnosed the problem. She had an engine mount issue. He informed her it wasn't a high priority repair. She was so grateful and impressed he didn't try to up-sell her or advise her to make a purchase for unnecessary repairs. He serviced her vehicle and winterized it at an affordable price and won her over as a customer as well. I keep referring my friends and family. Everyone has been extremely pleased and impressed with the affordability, quality and service they have received at Merlin's.

I have used this company for over ten years. I have NEVER had a bad experience and I’ve issued them for a multitude of items. They are quick, professional, and most importantly QUALITY. Also, I feel like shops are out to make a dollar but not this place. They are reasonable and don’t break the bank. We use them for all three of our vehicles. Steve will get the job done ✔️ and get it done well.

Merlin was a great experience. Very friendly and informative staff they kept me up to date on my vehicle, estimates and time frames to help make the best decision for my car. Steven was amazing, best mechanic experience I’ve had in awhile. I will be sure to bring all my car business here from now on

I have come here for over 4 years. They are always looking out for my best interest on how to help me maintain my car. I come to get my engine oil replaced and they always check everything out from the lights to even the windshield wipes. I definitely can say I trust them completely with my car.