Goodyear Auto Service

I was so excited to find out this location was near my work. They were very professional and knowledgeable. Even when the tires were replaced and the alignment was done it was quick, painless and a great price. I will definitely be going back to this location. Sue is the man.

Two vehicles in two days. Both serviced quickly and at a fair price. Love the work that Madi does. She really cares about her customers. Chisty and Su helped up front and kept operations running as they were pretty busy. Great job Goodyear.

We showed up before opening last Saturday, my wife's car had a nail in a tire and she was about to head out of town. Christie, the manager, was the first one there and she got us set up the minute they opened. Took only about 30 minutes and only cost about $25 to fix it. She did an awesome job and my wife started her trip with only a slight delay. Overall, we're super happy with Goodyear and how they helped us out!

By far the best team of advisors and mechanics I have ever had the pleasure of working with. Christie, Su, and Bobby, are extremely knowledgeable, honest, and friendly. They have taken care of me and my vehicle countless times, and I can't overstate how much I value them. Thanks y'all for continuing to be great! - Aaron

I've used Goodyear for years, but since moving from Augusta GA to the SC coast I have been underwhelmed by the Goodyear store closest to me, so when my brakes began grinding when I was visiting my daughter I hoped that this store would get close to my good experiences with the Augusta GA Washington Road store. They did. I took my car in on a Monday morning before they opened and Su, the Service Manager, quickly presented me with a long list of problems with pricing. I paired that list down to what I wanted them to do and what I could handle myself. New rear brakes and tires, oil change, cabin and engine air filter changes, all wheel alignment and diagnosing an electrical accessory loss of power (which the invoice did not show a charge for) were accomplished in short order. He promised that all the work should be complete by 12:30pm. At one point I asked what additional costs I had incurred because I had scored the rotors from the metal to metal contact from the pads being completely worn down. Bobby, Customer Adviser, answered that newer car rotors are so thin that regrinding them is not an option and that chances are they would have replaced them anyway even if they weren't scored. That made me feel better. I appreciated that the waiting area had a large window where I could view my car being worked on, primarily by Maddie (Madison), a young woman who had transferred in from another location according to Su. Good for Goodyear to break the perception that only men can work on cars. From the invoice, Jake also worked on my car. I asked for the tires, so Maddie had wrapped them in plastic sheeting and put them in the back seat. Somehow I don't think a guy would have done that. Following the service concept of "under promising and over delivering" Su presented me with the invoice at 10:50am, 1 hour 40 minutes early explaining that Maddie focused on my car alone, allowing the work to be completed early. At all points I felt that this store treated my car and I with respect, all customers that were served during my time at the store received the same treatment, even when costly surprises were the diagnosis. I've read some of the negative reviews of this Goodyear location, and they must have been outliers. I'll probably be back if I can't find a location I like near me.