Story Time! Usually go to this place, usually have a good experience. This time. Not so much. Kid finishes my oil change and goes to show me the dip stick(not him) the actual dip stick. and it shows a little more than a half quart low. When i say something about it he says that's in normal operating range and they only fill it all the way up if they see signs of an oil leak. 48yrs on this earth and this is the first time someone has ever said some bs like this to me. but wait it gets better. When I mention it to the cashier she proceeds to tell me that maybe the level will come up as i drive the vehicle. At that point I just know anything I say will be like talking to my dog. Not understood unless its a basic command. Now is that level within functioning range? sure, but i paid $75 for a full oil change and was shorted half a quart. So do the calculations. If they short everyone half a quart they make an extra $75 after 10 oil changes. I guess its a good business model to cheat your customers. Oil change calls for 5 quarts give them 4 1/2 the vehicle still functions and they make added profit. Not from me again. Lost my business from my vehicles my kids vehicles and everyone i know. Do better!!
View on GoogleKwik Change Lube & Service Center with Economy Tire
Mechanic in Covington, GA
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About This Shop
Proudly serving drivers in Covington, NY, this facility offers specialized expertise in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 8:00 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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Associate was prompt to speak and pleasant. Accurate and forthcoming with information about service fees and pricing. Was unable to perform services or schedule a direct service time . First come first serve and unavailable for same day.
View on GoogleToday the differential screw was liquidating a little bit of oil, so the 4 stars.
View on GoogleElise & Alec turned a very frustrating situation into a great experience. My car broke down & I'm new to the area. I took it to their oil change center. They investigated & identified the issue & Alec came from the other location to fix an oil pan damaged during an oil change 3 months prior at a different company. They had to order a new pan, install etc and instead of having me wait, they drive me home AND came back to pick me up. I later went to the other location on 36 and had my AC serviced, bought 4 new tires (VERY AFFORDABLE) & scheduled a radiator hose repair. I stayed in the ball park of $1k for all of this. Such a great family & the best customer service I've ever been provided. Highly recommend going at least once. I've already recommended them twice today alone!
View on GoogleBe cautious❗️⚠️ of taking your car here they forgot to put oil in my mustang gt. Drove home and back to their spot with no oil in my engine. Always ask to see oil to verify you can’t trust people nowadays to do a job right. ⚠️❗️ Even tho they did pay for my engine inspection I’m left with a engine that was run like that.
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