Corbitt's Collision Center

I had a terrible experience with this shop and would not recommend them to anyone. They initially quoted me $1,000 for my portion of the repair when it was actually only $500. On top of that, I had already given them a $250 check, which they tried to act like they never received. When I questioned them about the incorrect charges, they argued with me until I provided proof from my adjuster—who had already reached out to them and sent an email confirming the correct amount. Despite this, they still attempted to overcharge me. The shop also took far longer than necessary to complete the repairs. My car was in their possession for over a month for work that should have only taken about 10 days. They claimed they were waiting on a supplemental payment, but after speaking with my insurance company, I found out the supplemental had already been approved and the additional $500 had been sent. They held up my car for weeks over this small amount, even after receiving over $12,000 from me. To make matters worse, they falsely claimed my car was ready on a Friday. I let them know I would pick it up on Monday, but when I arrived on Tuesday, the car was still not finished. It had not been detailed, it was dirty, and my windshield wiper was coming off. They even tried to lie about washing it. They claimed the car was cleaned and detailed and they were just doing me a courtesy by getting the pollen off, but it was clear the car had actually cleaned. The buildup on the car was not from one night—it had clearly been sitting there for some time. The service was not only unprofessional but also rude and petty. When I expressed my frustration, a man I assume was the owner came out, got nasty with me, and instructed the front desk staff to “take as long as she wanted” with my paperwork. When I pointed out their dishonesty, he smugly responded that he’s “always right.” The pictures speak for themselves—my car was not detailed, and the neglect was obvious. If you have any other options for auto repair, I strongly recommend going elsewhere. I wouldn’t even trust this shop to service a toy truck.

These folks had my car since April and today is May 15. the insurance company just received a quote for my vehicle TODAY!! Mind you I’m thinking this whole time my car was being fixed and it was just sitting there. No communication was done. Then when I went to get my car the guy brought my keys in and sat them on the counter and kept walking mind you no one was behind the counter at the time so anyone could have grabbed my keys if I wasn’t there. I guess they were mad because I’m taking my business else where. Trying to over charge for a trunk and bumper is insane. I read the reviews before taking my car there and I didn’t listen. Please believe what the customers are saying when it comes to this business. A waste of time.

They do good work Car looks good. My only critique would be the presentation car was very dirty on the outside and the inside and if you have a EV, make sure you charge it before dropping it off because they don’t have a charger and they don’t tell you they don’t and they will give you your car back with a low battery Update: tow cover came off and they don’t cover it because it was in when I got it so much for a warranty . When it was clearly on just fine before accident 😭 “ it just snaps on not our problem”

Horrible customer service. I had repairs done due to an car accident (GECIO insurance referral). I was never notified by the auto repair shops findings of damages I was blind sided at pickup. No one called me to notify me of the damages covered by insurance that they will be fixing. Upon completion I was given a stack of papers and was told here is what we did as if I know how to understand their language used to document repairs. No one explained anything to me throughout the process of my car being repaired at this shop. Overall experience was horrible.

This place is a complete mess. You will wait forever months for the simplest work to be done on your car.