Techy Sunrise

I came in to ask about fixing the back glass on an iPhone 13Pro. Not only did they deliver, it came out perfect. I actually came in the next day and got the screen replaced as well. Nay took good care of me and it was done in 40mins. Awesome spot! 💯 recommend

I am writing to share my recent positive experience at your store. I came in earlier today with an emergency regarding my work phone and was assisted by Nay. Nay was incredibly helpful and managed to repair my device very quickly. I was very impressed with the high level of customer service provided, as well as how organized and professional the store environment is. I highly recommend your services based on this experience. Thank you for the excellent support.

My Sony DualSense Edge took a hard fall, and one of the triggers broke. Understanding how much it cost to replace this controller, I immediately went to Google to search for a repair shop. Call after call, I was met with shops unwilling to take the job or telling me it’s impossible. So I kept calling until a young lady at Techy Sunrise picked up. I explained the issue with my controller and that I was being told this repair isn’t possible. She gave me a number to send pictures to, and I sent her pictures of the broken controller. She immediately responded that they can fix it. I texted back asking her if she was sure. She assured me, and off I went to get my controller repaired. Once I arrived, the Tech looked at my controller and asked for 15-20 minutes to assess the damage. Once returning, I was told they needed an hour to find parts no call was made. I called back the next day and was told they were having trouble locating the parts. I started to get the feeling that they were capable of doing controller repairs, so I searched until I found a shop that specializes in video game repairs. After waiting two days, I called Techy Sunrise to pick up my controller and immediately dropped it off at a different tech shop but was informed by the tech that screws and parts from the inside were missing. I called Techy Sunrise to inform them of the missing parts but, the women and tech who I’ve been in contact with and tried and failed to repair my controller, went on to completely deny anything was missing and that they had nothing to do with the missing screw and that it was part of the broken piece that was missing. So I sent them pictures of the missing screw and pieces showing them it’s not apart of the broken part but they have completely stopped responding. BEWARE taking your electronics to places like this. Included is pictures of the controller showing the missing parts and the text exchange with Techy Sunrise. Please refer to my text. Techy Sunrise refuses to take any accountability, I’ve been nothing but respectful in my text and when in person at your store.

EVERYONE HERE IS SO KIND AND HELPFUL. I came in for a screen repair it took NO time at all!!!! LCD WAS PHENOMENAL! I was in and out in 20 mins and I came a hourr before they closed! They take lots of payment methods which makes it convenient if anything goes wrong with the first one u try! And they are very patient and understanding. HANDS DOWN BEST REPAIR SHOP.

Very bad experience, lack of honesty Following the store's response claiming that my testimony is false, I would like to point out that photos are attached to this review. One of them clearly shows that the computer was in the Sunrise store at the time the photo was taken, and the condition of the installed screen (color difference and visible impacts). I had a very disappointing experience with this repair shop. I came in on December 10 for a screen problem. I was clearly told that the screen would be replaced with a new one, identical to the original (same model and same color) and that the part was available. Knowing that I was leaving the United States to return to France, the turnaround time was crucial. Despite this, I had to go back several times (Monday the 15th, Tuesday the 16th, Wednesday the 17th) because the computer was never ready as promised. When I finally got my computer back, I noticed that: the screen is not the same color as the original one, the screen is not new, it already has visible marks, this is absolutely not what I paid for. Installing a different, already damaged screen without informing the customer is unacceptable. If the requested screen was not available, I should have been informed before installation. I find this lack of transparency and professionalism very regrettable, especially given the price paid and the urgency of my situation. I absolutely do not recommend this repair shop.