Orlando Auto Repair

Absolutely out of this world service! I was totally surprised by the excellence of this place. Moises, the guy at the front desk, was extremely helpful and polite from the moment I arrived. I was also very well assisted by a Brazilian employee who works at one of the companies; he helped me a lot. It is hard to find shops you can trust these days, but this one has, by far, the best customer service and honesty. You’ve gained a customer!

Be very careful handing your car to this shop. I came to Orlando Auto Repair for serious electrical issues: the car was revving uncontrollably on its own, doors locking and unlocking by themselves, the check engine light constantly appearing and disappearing, and sudden hesitation and stopping while driving. They told me they could fix the problem and said it was a Body Control Module (BCM) issue that needed re-coding, quoting $530 and describing it as a “simple fix.” I agreed to the repair in good faith. They kept the car for two days and said all issues were resolved. However, less than two hours after picking up the car, every single problem returned. Not a single issue I originally brought the car in for was fixed. In fact, the situation worsened: new warning messages appeared, including traction control alerts, the car began making unusual noises when shifting gears, and it would not accelerate beyond about 40 mph. I immediately returned the vehicle expecting them to correct the problem. Instead, I was told it was suddenly a Transmission Control Module (TCM) issue and that I would need to pay an additional $1,680. At this point, I had already paid $530 for a repair that clearly did not fix anything. No refund was offered, despite the fact that the original diagnosis and repair were ineffective. This experience left me without a working car and out hundreds of dollars. Based on my experience, I cannot recommend this shop and strongly advise others to be cautious.

I can’t say enough good things about this mechanic shop. From the moment I walked in, the staff was friendly, professional, and honest—something that’s hard to find these days. They took the time to explain exactly what was going on with my vehicle, what needed to be fixed versus what could wait, and they never tried to upsell or pressure me. The work was done efficiently and with great attention to detail. Pricing was fair and transparent, and my car was ready when they said it would be. I left feeling confident that my vehicle was in good hands and that I wasn’t taken advantage of. If you’re looking for a reliable, trustworthy mechanic who actually cares about their customers, this is the place. I’ll definitely be coming back and recommending them to friends and family.

EXTREMELY HAPPY!!! They were able to get my car in and out within 2 days. Excellent turnaround time. Moises in the front office is fantastic very professional. The technician took the time to answer any questions that I had. Very trustworthy with their quotes. I will definitely be bringing my vehicles here in the future. If you’re having trouble finding a shop that you can trust to bring your vehicles to this would be it. Extremely happy customer. Al.

All Around Great No Lies Told Came in expressed my issues. They immediately showed compassion and true concern of wanting to help me with my car issue however possible. Very, honest in showing you what the actual problem is within the car and willing to even help at a better rate to meet your spending budget. Extremely friendly, Extremely knowledgeable, easy going, Highly Professional, and also quite patient. I’ll definitely come back and would come here as a first choice over my dealership (Dodge) over any dodge in Orlando! I feel welcomed, I feel heard. I am extremely satisfied