RQ Automotive

I’m so glade I find this shop close to my work. I stopped for tire plug and they treat me really good. The mechanic was fast and did a great job. Price was good and I will definitely coming back for my other vehicles.

Been to RQ Automotive a few times and it’s definitely my favorite mechanic shop the prices are fair and the service is amazing I've never once been dissatisfied with a job will definitely keep RQ as my main shop to visit.

Job: Replacement of front struts and replace a broken manifold bolt on the passenger side. It seemed promising over the phone at first, but it quickly turned into a complete nightmare. Got it back the first time after 2 days. Instead of being done, it now had a manifold leak on the drivers side!!! The vehicle now back in their shop for the 2nd time to fix what they damaged. But no, they didn't repair it. Instead, every day for 3 days, they had more excuses for not making any progress. After being told the same lies day after day, I decided to pick it up before they could do ANY MORE damage to my vehicle. The repairs were supposed to be 5 hours worth of work, but it turned into a total of 5 days, yes, FIVE days!!! Update: I got contacted by the owner of RQ Automotive the following week after picking up my vehicle. He seemed very concerned regarding my negative experience and apologized for it. He asked me to get the opportunity to correct the situation and asked me to leave my vehicle with them for one more day. I must say that I was very hesitant to do so, but he seemed very sincere, so I decided to drop it off at RQ Automotive again. He had my vehicle delivered to me by the end of the day and personally showed up as well. He was very sympathetic and a pleasure to talk with. It took 3 separate visits with a total of 6 days in the shop. I've been driving it for a few days now without any issues. I'm very pleased that the owner of RQ Automotive reached out to me and that he had the issue corrected. An excellent correction to a bad experience. 👍 Unfortunately, I had 2 previous negative experiences with RQ Automotive. Both were one star. My 3rd experience would easily be a 5 star rating. So I have changed my review to a 3 star. Update: Now, 3 weeks after the last visit. IT IS LEAKING AGAIN!!! Not only that, I now found out that this incompetent mechanic didn't even care enough to install the inner fender correctly. Seems like this shop has zero capability to do quality work. More than disappointed 😞

It's hard to find a good and honest mechanic shop that has reasonable prices, but RQ Automotive has that as well as an owner, Eddie, who truly believes in doing right by his customers and going above and beyond, and for that I'm grateful and can highly recommend his shop. Adriana, at the front desk, is so kind and respectful as well. I brought my car in for 2 new tires, a rotation and allignment. The job was done well and within a couple of hours, even though I had brought my car in without a prior appointment. I highly recommend Eddie and his team!

Excellent mechanics. Not even the Ford dealership could fix the issue with my Explorer, so I took it to RQ Automotive and they got to the bottom of it quickly. RQ diagnosed and repaired the car fast. Professional mechanics explained everything in detail and answered all my questions. They charged very reasonable rates. And the owner and the entire staff are just nice and helpful people. Very pleasant to deal with. Take your car to RQ Automotive.