EURO Specialist

Euro Specialist replaced the water pump on my 2013 Audi A5 and made the entire process smooth from start to finish. They got me scheduled within a few days and had my car repaired and returned the same day. After the repair, a cracked vacuum hose triggered a check engine light, and they stood behind their work by finding and resolving the issue promptly. I’m very satisfied with their service, pricing, and professionalism. I definitely recommend Euro Specialist.

I am documenting my experience with this shop so that other customers can make an informed decision before authorizing major repairs. I brought my Volkswagen in because it had entered limp mode and was experiencing weak boost with DPF-related issues. At the outset, I was advised that the repair would involve replacing the Diesel Particulate Filter (DPF) along with an oil change and fuel filter. Based on that information, I authorized the repairs with the expectation that these services would resolve the vehicle’s drivability issue. As the repair process continued, the scope of work expanded after the fact to include additional sensors and components that were not part of the original discussion. Despite the increasing cost of the repairs, the vehicle’s original problem was not resolved. After paying for the work and retrieving the vehicle, the car remained in limp mode with the same boost-related issues. I was then informed that further diagnosis would require replacing additional sensors and spending additional time and money, as the shop stated they could not continue diagnosing the issue otherwise. Within less than 30 miles of driving after picking up the vehicle, several additional problems appeared that were not present prior to the repair: • A low coolant warning and flashing overheating message • ABS system warnings appearing on the dashboard • The air conditioning system no longer functioning • The vehicle still operating in limp mode When I contacted the shop regarding the coolant warning and overheating message, I was told that I could tow the vehicle back to them so they could inspect the cooling system and that the water pump may have failed. This was particularly concerning given the extremely limited mileage driven since the repair. Another issue that raised concern during this process was the recommendation for a wheel alignment despite the vehicle having worn tires, which was not initially raised until I brought up the condition of the tires myself. Communication throughout the process was also very limited. Updates often required repeated follow-ups, and diagnostic scan reports were only provided after repeated requests. At this point, I have spent more than the value of the vehicle on repairs, yet the original problem remains unresolved and several additional issues appeared shortly after the work was completed. The situation ultimately forced me to purchase another vehicle, which I likely could have avoided had I been made aware from the beginning that the repair process could become this extensive without resolving the underlying issue. While I understand that diagnosing complex mechanical problems can require time, the overall experience felt increasingly open-ended, with additional parts and costs introduced without a clear resolution. Because the shop has not been helpful in resolving these concerns, I will be pursuing formal consumer protection actions to address the situation.

I recently bought 2 of our cars (Audi and VW) to Euro Specialist to have to the suspension renewed and upgraded. Brandon, Hector and the crew did a fabulous job. They have a great attention to detail and are a wealth of knowledge when it comes to suspension and tuning. The facility is clean and orderly. They also did a buff and wax on my wife's and made the paint look new again. Friendly and courteous. I highly recommend Euro Specialist for your european car's mechanical needs. They're better and more reasonably priced than taking your car to a dealership. Tom Chuluota FL

Euro Specialist has been servicing our "antique" Infiniti G35 for several years now. Recently the starter died and we had it towed to their shop. The crew handled everything very professionally and they had the new starter in and we picked up the car in two days. Alway a great job at a great price!

I came to them after noticing a small coolant leak. Several other shops quoted me for water pump replacements and Euro Specialists performed an inspection and verified that it was just a small hole in my radiator hose. They had excellent service and turned my repair around quickly during a holiday weekend.