Lockhart Auto Care Inc

Had a water pump installed and my valve cover gaskets replaced on my 2007 Toyota Highlander. They did an awesome job in a timely manner. Nice lady at the desk is very knowledgeable, mechanics left the vehicle very clean. Thank you for the great service.

We found ourselves stranded in uptown Lake Placid in late afternoon on a Friday, just up the street from Lockhart’s garage on Interlake Blvd. After several attempts to try to start our car by boosting it to no avail, my husband walked to Lockhart’s & two gentlemen promptly came to rescue us. It wouldn’t start so they had us leave our contact info with their office & said they would take care of it. We called a neighbor for a ride & in no time got a call from Lockhart’s that the problem was our starter. They had ordered one, gave us the estimate & thought they would have our car back on the rode the next day. By mid morning Saturday we received a call that it was ready! We are pleased to say GOOD JOB & THANK YOU for the great service! 👍🏻

I always go to Lockhart to get my oil change and other maintenance done. Today I requested an alignment because my car keeps going to left and right. I paid $100 dollars for this. After driving my car back home from the shop, it STILL had the same as before. I brought it back by their request for a test drive. They offered to “re-do it”. However, I start work in 10 minutes - I didn’t have time to get it done “again”. Manager “BAM” said “go somewhere for your alignment, the smoother my job is the better.” He was upset I wanted a refund for the $100 alignment. He then told Kathy to write on my receipt that I “refused” the service, but I stated multiple times I don’t have time because of WORK. He then told Kathy to put on my paper, “she’s NOT welcomed back here for any service.” I said “Wow! That’s very professional of you.” He replied saying “thank you, I know!” He was going back and forth with me. “Manager Bam” was very rude and condescending over a REFUND. No accountability and disgusting behavior. Bam was very unprofessional and gave TERRIBLE customer service.. Kathy should be the manager, she’s a way better representation of Lockhart!

Always polite and friendly whether busy or not. Good prices and great service. I drive from Miami Dade just to have my truck serviced there! They are trustworthy.

Was told my engine was blown it was a bad fuel pump 150 dollar fix they wanted to sell me a new engine for thousands of dollars terrible business ethics. STAY AWAY UNLESS YOU LIKE BEING TAKEN ADVANTAGE OF.