Service Center at Audi Pembroke Pines

Mechanic in Fort Lauderdale, FL

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About This Shop

Providing reliable, high-quality auto repair services in Fort Lauderdale, NY, this shop specializes in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 7:30 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

Expertise & Specialties

General MaintenanceDiagnostics

Customer Reviews

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Google Reviews

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Raj Reddy7 months ago

★★★★★

I would like to sincerely thank Eric Palmer and the entire team at Audi Pembroke Pines for their outstanding service and professionalism. Shortly after purchasing my 2023 Audi Q5, I noticed a hissing/wooshing noise during acceleration and throttle release. Eric took my concern seriously from day one, personally test-drove the vehicle, confirmed the issue, and ensured a thorough diagnosis was performed. The team initially replaced the diverter valve, and when the concern persisted, Eric escalated the case to Audi USA. After approval, they went above and beyond by replacing the entire turbocharger under warranty. Throughout this process, Eric kept me informed, transparent, and confident that the issue would be handled correctly. During the repair period, I was provided with a 2025 Audi Q5 loaner vehicle, which I drove for nearly two weeks at no cost. This level of customer care made the entire experience stress-free and enjoyable. The vehicle now performs exceptionally well, and I truly appreciate the professionalism, patience, and customer-first attitude demonstrated by Eric Palmer and Audi Pembroke Pines. This is exactly the level of service one expects from a premium brand like Audi. Highly recommended. I will confidently return here for future service and support. Raj Bekkary

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Mesut Biskin4 months ago

★★★★★

⭐ 1 Star (If I could give negative stars, I would) If negative stars were possible, that’s exactly what this place deserves. This service center is all about charging money for everything. I went in for a simple oil change and asked them to reset the service reminder on the screen, something that literally takes seconds. They tried to charge $83 just to reset it. That alone tells you everything you need to know. It gets worse. My car’s sound system has been faulty, and I brought it in while it was still under warranty. They failed to fix it at the time. I explained the issue multiple times, clearly and in detail, and still nothing was properly resolved. Now they are trying to charge me $400 for a so-called “calibration” for a problem they never fixed in the first place. Completely unacceptable. Also, I specifically want to mention Eric, the advisor I dealt with. I am extremely dissatisfied with his service. There was no real effort to help, no accountability, and no customer care. Just a constant attempt to charge more money. They will try to charge you for everything, even for things that should be basic or already covered. Avoid this place if you value your time, money, and sanity.

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harold cruz2 months ago

★★★★★

Have been to this location for a number of years. Daniel Gomes has always gone above and beyond for me. He is one of the best service reps you have. Two thumbs, way way up!

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Sunil Manoharan4 years ago

★★★★★

All the Sensors go bad so frequently. Service department has already replaced it 3 times. Even with the warranty I have to pay deductible. Funny thing is their repair does not even last 1 year and I am forced to pay them again. You think you are getting into a luxury brand but with the unreliability I wonder how they get the repeat clients or maybe they get enough 1 time clients to fool.

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Ryan Machado2 years ago

★★★★★

Had an excellent service experience for my S4 with both my service advisor, Eric Palmer, and technician Norberto Vazquez. Impeccable service. The level of care and consideration they take when servicing any vehicle is unparalleled and I wouldn't trust my vehicle with anyone else! Thank you!

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Shop address

15000 Sheridan St, Fort Lauderdale, FL 33331, USA

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Business HoursOpen Now

Monday7:30 AM – 6:00 PM

Tuesday7:30 AM – 6:00 PM

Wednesday7:30 AM – 6:00 PM

5.0

Providing reliable, high-quality auto repair services in Fort Lauderdale, NY, this shop specializes in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays Open 24 hours. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.

General MaintenanceDiagnostics

Fort Lauderdale

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