Bavaria Automotive & Tire

Been going to Bavaria for 2 years now. They service my 2017 Bimma & my wife's Benz. I cannot aptly describe the relationship I have with these guys. Starting with Shawn, everyone here is super friendly and efficient. I won't use anyone else. Highly recommend these guys. 👊🏼👊🏼

UPDATE: So, after posting my review I received a text message a few hours later from that very personable guy at the counter named Joe. With threats for legal action. I'll add a picture of that text message. I now personally believe I made the right decision in not returning especially after seeing this threat. Perhaps this is why they hardly have any negative reviews if they follow each negative review with a lawsuit threat. Best of luck Joe! I took my 128i in for an oil change and an engine message light. Both were done in a timely manner and Joe at the front desk was informative and personable. All was done in great time and I picked up the car and drove away only to return when I noticed the mechanic forgot to install a fastener in the bottom engine oil cover they had removed for the oil drain and the area was not wiped down properly of excess oil. They quickly did that, apologized and I went on my way. Later that evening I looked at the right rear lower panels to make sure that when they replaced the leak detection pump they didn't miss any fasteners. Which they didn't but I did notice a black hose not secured properly and just hanging there. That was a quick fix I did right there as the secure plastic tab was near by. Small stuff, but nevertheless careless. The next day I got on the highway and after about 30 min the engine oil light came on and it was asking me to add a quart of oil. I quickly communicated this to Joe which he quickly had his manager Wade F. call me. Wade F. stated that the car should be fine to drive, that when I get a chance add about 3/4 of a quart but no more as he wanted to make sure I didn't over fill the engine with oil. Also to bring it back so that we can make sure the oil sensor was operating properly. He and Joe offered to completely redo the oil change. I said ok, I was willing to do that but it would be two weeks before I would be back in town. I appreciated their response time and concern to help me out. Personally I didn't think it was the oil sensor. If that was out it would give an INACTIVE message and it wasn't doing that. It was actually giving me add a quart message. In my opinion with all the other small careless issues the mechanic also failed to put in the right amount of oil. Once I added 3/4 of a quart the oil level came up to near normal. When I added the rest of the quart three days later it showed OK and the correct level. It has been ok now for 3 months without any issues. Once I saw that the oil level showed OK and remained there without any issues I no longer felt it was necessary to bring the car back to have it checked out. While I appreciate the follow up and concern by both Joe and Wade F., I no longer feel comfortable bringing the car in to this shop. It no longer was just one or two careless issue that were overlooked. It was the oil and that could of been disastrous.

I took my Saab 9-7x to Joe at Bavaria automotive. He had me on my way, much sooner than expected. Comfortable waiting room. Knowledgeable mechanics, and staff. I was happy with the price to. Its a huge relief to find a honest and reliable car repair.

I used Braveria over a year ago when joe was alive ,joe is no longer there rip joe. I brought in my 2014 jaguar xjl with 25,000 one owner original miles With a suspension fault light , I was told the pump was week & agreed to an aftermarket pump a week went by I was told pump was ok it was the module that the computer was not updating to the computer now into going on three weeks I’m told pump is ok module is not updating now week four I ask for my car back to ally joes daughter I’m told old parts are reinstalled , I’m told by the owner its now an electrical issue.,I get home my car is sitting on the ground , I now seek out a reputable jaguar Machanic in one day the car is up & running ,but I soon find out while I’m there the pump that was removed was a 2006 Mercedes’ pump & my car is a 2014 jaguar I contact Braveria letting them know I would like to be reimbursed for this part of which I managed to get at a wholesale price of $224.00 not asking for the labor cost. They claim this is not true so I guess it’s my word against theirs , Although nobody has ever serviced this car other than joe .& certainly not jaguar. So being an established business man of 41 yrs I would never recommend or return to this place of business.I can take a hit of $224.00 but can they,be honest. PS I agreed to this repair at $1075.00 cash for a repair that was done elsewhere for $624.00😩

This review is over due. I have been taking my Mercedes and my mom’s Mercedes for over 3 years. Shawn, Ashley and mechanics are the best of the best. They are very honest and detailed with all repairs. I trust them with their diagnostics and recommendations for repairing my cars. What a team! I wish I could say the same about the Mercedes dealerships.