Tire Choice Auto Service Centers

Dishonest and Rude Service Manager (going to assume Eduardo based off the receipt), and Poor Workmanship I brought my wife’s Traverse in approximately 2 weeks ago. We purchased four Sumitomo tires from a separate vendor and requested installation, balancing, and an alignment from this location. Dishonesty (Part 1) I go to pick up the car and everything seemed normal but the service manager (specifically the man with tattoos on his forearm) said it was all done and gives me the receipt. I ask him for the alignment report and he states they were out of ink. He proceeds to show me they only got black ink. I banked on them being honest and didn’t bother. Poor workmanship (Part 1) The same night I drive on the sawgrass expressway. On the way back we feel an intense vibration emanating from the rear right of the car. It was enough to make my toddlers feel it in their car seats and make me pull over. I take it in next morning. Different service manager (who was at least kind) takes it in without question. Couple hours later they let me know it’s done and that “a weight must have fallen off”. I had suspicions because prior to returning to the shop I saw the surface of the rim the weights stick to were not prepped whatsoever (covered in brake dust and debris). I let it slide thinking maybe this was a fluke and I was being nitpicky. A couple hours later my wife drove again at highway speed and felt no improvement. Dishonest and Poor Workmanship (Part 2) and Rude I return back nearly a week after all this and it’s the original service manager (forearm tattoo guy). I give him a rundown of everything and that I felt the rims weren’t getting prepped well enough for the adhesive to bond. He doesn’t know I took an inventory of the weights that were on the car (nothing was on the right rear). He tries gaslighting me into believing that the tires I purchased were defective and that they were really busy and it would take a while to look at it. I told them to give it another shot. My wife returns to pick it up. He says all the tires were balanced already and they didn’t have to do anything and that the tires are probably defective. My wife asks about the alignment report from the original service and he claims they are STILL out of colored ink for the report. When asked how they don’t have a digital record he says it’s already been a week and that the report is gone. My wife was livid and left. Poor workmanship AND Dishonesty (Part 3) I meet up with my wife later that day and she says the car is driving way better. I look around the tires and wouldn’t you know, new weights were added in places that didn’t originally have them (rear right). So forearm tattoo guy either doesn’t know what is going on in their shop or he’s being dishonest again and tried to cover the tracks of their poor workmanship with an actual weight being added. To top it all off the rim surface was still barely prepped. I’m waiting for the weight to fall off again but am not really stressed knowing I will never have to return to this place again. I have no confidence that an alignment was ever performed given the low ethical standards of the service manager. I remember having a poor experience at the Tamarac tire choice but this one truly takes the cake. I originally wanted to write this review because I was so upset at the service manager. After thinking on it, I took the time to go in this much detail to hopefully prevent future customers from wasting their time at this location. To be honest I would consider staying away from this franchise in general. I hope the franchise takes note of this and makes some changes because I may not have a shop to recommend to friends but I will now always have this one to tell people to steer clear from. ✌️ P.S: Tire Choice’s Philippines call center they forward you to says tire mounting is $35/tire and this Davie location says $45/tire. Might wanna sort that out Tire Choice. Got the receipt to prove it.

I was using this place for our two cars for a few years now. We've only gotten tires here in the last couple years but when I went in a couple days ago because my wife's tire had a slow leak they said it had a plug and that they could not patch or replace the plug in the tire. We only got tires from this place and so someone put the plug in the tire from this place. They quoted over $300 for a single new tire and would not fix the work they did previously. They claimed they did not do the plug. Well who did then? I went to Tropical Performance off Griffin and saved myself $100. You turned a loyal customer into a former customer. This place is over priced, over worked, and under appreciative of existing customers. They have problems which I've heard about from their own employees. New faces behind the counter can't keep current customers. Blame it on corporate sure.

Finding an honest mechanic shop can be tough. Look no further, because this is the place to go! I came in here for other work besides tires or an oil change but specifically I needed the wheel well liners replaced for the front of my car. This place is excellent. Very straightforward and easy to understand explanation of work and they show you exactly what needs to be done and they'll take care of it for a very reasonable price. I highly recommend this location and the staff working here and I'll be taking my car for all of my future auto maintenance needs at this location.

Tire Choice is a very reputable shop for your auto needs. Eduardo “Eddie” is so friendly and helpful! He provides OUTSTANDING customer service!!! I definitely recommend this shop to anyone who is looking for auto services with technicians you can trust.

Great experience was in a bad situation. Bought a boat in FLL. Had a tire blown out went to Mavis 1st. Clueless terrible staff. All kinds of dumb ideas I thought. Went to Tire choice & they saved the day. Got me 2 new tires (old ones shot dry rotted) & 2 stems replaced. Needed to go back to SWFL ASAP Manager not sure his name (Haitian tattoos) Accommodated me hugely. Got my service done & back on the road in an hour. Mavis wouldn't even try anything until many hours later GO TO TIRE CHOICE! NOT MAVIS!!!