Mission Hills Tire Center

Towed my car here after running over a pothole off the freeway and getting a flat. They were able to order a tire for my car (special size) overnight and had it ready in less than 24h. Will definitely use their services again!

I had went here for an oil change. I had already bought my oil and filter. I just went to get the labor done on my car. They weren’t busy but they still made me wait to their closing time to tell me my car was ready. At first they tried to tell me something about the oil brand I bought. And was trying to convince me to purchase oil from them. Once I got my car back they gave me the rest of my oil I thought I was kind of funny how they didn’t finish the bottle to find out later when I did the oil change with my dad that my oil was completely black meaning they didn’t change my oil and charged me for labor they never did. I feel like because I am a women they think they can play me stupid this is the second time I been here and they tried to make it seem like I don’t know a thing or two about cars. Don’t come here they will b.s you if you don’t have any idea about cars.

I needed new tires for a ‘94 Miata. In the past at other places, I would have to wait a few days. Vic had the tires in his shop and did the job in one hour for a great price. Wonderful service!

Had a pretty disrespectful experience here. It starts off with me calling them over the phone asking if they're able to reprogram my TPMS sensors. I bought the car as-is with the light on the dash about 8 months ago. Previous owner stated he put new wheels and sensors and they just need to be programmed. Not a big deal to me but would prefer to have the light on my dash taken care of in case I sell it so there's no questions. Anyways, the guy over the phone informed it'll be $25 total for all 4 sensors to be reprogrammed. I head over Friday afternoon. I believe it was the same guy I spoke to over the phone who initially spoke with me in person then said it'll be at least an hour wait. I said no worries, I'll come back another time. The next morning I get there 15 minutes after they open. The same guy said it'll be a couple hours wait this time. I decided to wait this time since I was in less of rush, so I told him no worries again and waited in my car. Within 20 or so minutes the guy came to my car with his TPMS scan tool and proceeded to scan all 4 of my wheels. He then told me they're all bad and said I need a new set at $75/each sensor. I respectfully told him thanks but I'll have to pass as I wasn't looking to spend $300+ on getting rid of a tpms light on the dash. He then proceeds to say in a rude, condescending manner: "This is why I didn't want to do it. I know your time is more valuable than my time (insinuating that I thought less of his time over mine). Now I just wasted my time checking these for you." I was in complete disbelief. Mind you, I showed no frustration and was completely respectful to him prior to that statement. Buddy, if you're reading this, I didn't force you to do anything. If you truly didn't want to "waste" all of your whopping 2 minutes it took you to check my TPMS sensors then you could have simply said so from the very first phone call that you're not interested or you don't do this kind of work instead of truly wasting my time driving back and forth to your shop twice. If your expectation is for customers to just give in to your very first suggestion of new sensors at $75/each especially when they're under the impression it's going to be a $25 fix, and react rudely when they respectfully decline then maybe you shouldn't be in business? Or at the very least impose a "diagnosis fee" for this type of request and inform them of it (even though it's free at literally every other tire shop to inspect). Here's the kicker, in the end the TPMS sensors I had were able to get reprogrammed without any issue... A mechanic friend of mine had access to a programmer and was able to do it.

I called and spoke to Vic about a tire issue I experienced while driving my son from school. He took time to talk to me and explain my options and he even gave me an estimate on the fly without seeing the tire. I arrived and he went to work on verifying the issue and I choose the new tire option as I had driven on a severely low tire and did not feel comfortable with it. They had it changed and I was on the road before my 11 year old got too antsy! Awesome group of guys at this place.