ToyoStar Auto Repair

I usually request for Toby, who specializes in Japanese make cars. I had to go in recently to get my car mirror repaired since I damaged it backing out. I got the car back and fixed relatively fast at a good price. I definitely would come by again.

I needed an oil change. I called three service shops. Toyo Star is the one that can accommodate same day service and does not require appointment. That shows they have the best scheduling flexibility. Their service is prompt and efficiency. Within an hour of my call, they have done the job. Last time, I had my battery replaced. Their service was flawless and the new battery is of the Toyota quality. Toby was always polite and friendly in dealing with customer, I highly recommend this shop.

We have been bringing our cars here for more than 30 years. Dennis is upfront and honest and tells you what is and isn’t necessary. He doesn’t try to rip you off like dealers and other mechanics. He is a very good mechanic and we are confident with his recommendations. His prices are also reasonable.

As of late, say the past year, my car has been experiencing low humming vibration as the engine is idling. When I brought my car to my car dealer to have it checked out, I was given a wishy washy diagnosis and I got an impression that they are not really interested to service it, or simply that they didn’t want to be bothered with work that requires some effort. Then I took it to a mom and pop service shop near where I worked. Surprisingly, I was given the same reluctant altitude of not wanting to fix it. A few months later, with recommendation from my wife, I took my car to ToyoStar Auto Repair, just to see if I have better luck this time. The shop is clean, looks professional and I started explaining to Toby, the mechanic, of what is the problem. Three mechanics examined the car from underneath and within five minutes have determined what’s the caused of the problem. Their recommendation is to replace two engine mount and one transmission mount. The mechanic explained that the mount is sort of like a thick rubber pad where the engine assembly and transmission assembly sits, and so when it deteriorated, it would cause undue stress on the engine and transmissions assemblies, thus producing the low humming vibration. Later, Toby proceeded to explain what works need to be performed and even show me the parts on his computer screen and provided me a cost estimate. The parts were ordered as I was leaving the shop and by the following day, my car is ready to be picked up. As it turns out, it took less hours to perform the work and was charged accordingly, which is less than what was estimated. . As soon as I crank up the engine, I can immediately feel that the low humming vibration has vanished.. Since then, I have driven another 80 miles and I haven't experience any re-appearing symptoms. To sum it up, I'll say Toby and his crew did an excellent job on my car.

The service really sucks! I brought my car there to have them fix the problem of vibration coming from underneath the chassis, and they fixed it by replacing the parts that’s not where the problem came from, and what’s absurd is that they don’t care about whether the problem with your car gets fixed or not. I will never come back to this car shop that sucks so much in the way it does it’s business and couldn’t care less about whatever customers care about! 总之，这家Toyostar修车厂的服务水平和服务意识，都是烂透了。 I really mean and am serious about what’s commented here.