This shop will try and take advantage of female customers. They quoted me one price and because I did not get the work done, he added an additional fee. I asked him where in writing can you show me you are able to charge this fee Ruben told me I DONT HAVE TO. Please I work hard for my money and in this economy every penny counts. I am in the process of disputing this with the BBB, the BAR, and I will even go to court if I need to. Women please be careful!!! Update to response: I don’t recognize any of the individuals mentioned in your response, and it feels misleading. Multiple customers have reported similar issues, including unexpected price increases and unprofessional customer service, so I guess we're all lying? I strongly recommend that customers document or record their interactions for their own protection. Additionally, reviewing the owner’s public responses especially the differences in tone toward male and female customers should raise serious concerns about professionalism and consistency. This business appears to lack integrity, and the way customer feedback is handled only reinforces those concerns.
View on GoogleHi-Tech Auto
Mechanic in Lancaster, CA
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About This Shop
Proudly serving drivers in Lancaster, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Call this guy for a brake light inspection for dmv. For Toyota tacoma quoted me $357. Started reading the reviews 5 years ago it was $83 and someone was complaining about it being high then what a racket 357$ I hope I call around and find way better prices than this
View on GoogleI was attended to by Victor, who's Mexican/American. You'll find him in his cool office. I had a Brake and Light Inspection for a very reasonable price. He gave me a discount. That was so nice of him. It was only for like 45 minutes and while waiting he offers coffee or water for free. His shop is very amusing. You'll read eye-opening and disciplinary quotes which makes me think that he may be a down-to-earth person. He also has a lot of small cars (& match boxes) in glass displays. There are so many Brake and Light Inspection Stations, but he is the only one in the area that offers Brake and Light Inspections recognized by DMV. His workers are also nice, respectful and courteous. Highly recommended.
View on GoogleCustomer service at this business sucks big time. . Be careful taking your car here. They’re not even sure if they can even work with your kind of vehicle. I will never take my vehicle to some professionals that are not sure if they can work on your vehicle but they advertise that they do. If you are a professional and you’re in this line of business, you should be able to guarantee service to a customer with excellent work if it’s something that supposed to be your profession.
View on GoogleMy first time using Hi tech Auto they did a great job am happy with what they done with fixing my car thank you guys !!!👍👍👍
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